Optum
Associate Coordinator for Patient Care
Optum, Colorado Springs, Colorado, United States, 80509
Join Optum, a global leader in healthcare, where we leverage technology to empower millions to live healthier lives. As a member of our team, you'll play a crucial role in directly improving health outcomes by connecting individuals to the care and resources they need. We foster a culture rooted in diversity and inclusion, backed by talented colleagues, robust benefits, and ample opportunities for career growth. Become part of our mission:
Caring. Connecting. Growing together. The
Orthopedic, Podiatry, Pulmonology, Dermatology, and Gastroenterology Department
at the Medical Center Point Campus is excited to announce an opening for an enthusiastic and detail-oriented
Associate Coordinator for Patient Care . In this role, you will support established processes and collaborate with the care team to uphold our values, deliver outstanding customer service, and adhere to Lean methodologies while helping us achieve clinical and financial goals. Schedule (40 hours):
Monday-Friday, 8-hour shifts between the hours of 6:30am-5pm PST. Schedule will be finalized upon hire. Location:
1633 Medical Center Point, Colorado Springs, CO 80907 Key Responsibilities: Accurately gather and update patient information including name, address, and insurance details. Verify insurance on the day of service. Maintain meticulous medical records. Confirm and schedule patient appointments. Respond to telephone inquiries promptly and courteously. Handle referral scheduling efficiently. Manage follow-up services for patients, including further appointments and specialist referrals. Adhere to Optum Employee Policies as outlined through Sparq. Work collaboratively with colleagues to meet team objectives. Stay informed about current medical requirements, ensuring patient confidentiality and compliance with HIPAA and OSHA regulations. Maintain compliance with Epic training. Assure continuity of care through systematic scheduling and tracking. Facilitate effective communication among patient/family, team members, and healthcare professionals. Notify clinical staff immediately about schedule changes. Abide by administrative policies to uphold quality care standards. Demonstrate accuracy in document scanning and management within electronic charts. Perform additional responsibilities as assigned. Keep current on medical protocols related to your role, ensuring patient confidentiality and compliance. Complete any new clinical competencies required by the Educational Committee. Work autonomously as needed. Reasons to consider joining UnitedHealth Group:
We offer competitive pay, a comprehensive benefits package, performance rewards, and a supportive management team committed to your success. Our benefits include: Paid Time Off starting with your first pay period, plus 8 Paid Holidays. Medical plan options with Health Spending Accounts or Health Saving Accounts. Dental, Vision, Life & AD&D Insurance along with Short-term and Long-term Disability coverage. 401(k) Savings Plan and Employee Stock Purchase Plan. Education Reimbursement. Employee Discounts and an Employee Assistance Program. Employee Referral Bonus Program. Voluntary Benefits (such as pet insurance, legal insurance, and long-term care insurance). We recognize and reward performance, while providing you with a clear path to success and opportunities for growth within the organization. Required Qualifications: High School Diploma or GED (or higher). 1+ years of customer service experience. 6+ months of experience in a healthcare setting. Intermediate proficiency in computer applications, specifically Microsoft Word, Excel, Outlook, and various web applications. Preferred Qualifications: 1+ years of experience in a medical front office role, including responsibilities like scheduling appointments, insurance verification, and record maintenance. Familiarity with EMR software. Soft Skills: Able to work both independently and collaboratively, exercising sound judgment and reliability. Skilled in multitasking and effectively prioritizing responsibilities. Capability to thrive under pressure in a fast-paced setting. Proven ability to collaborate effectively with healthcare providers. Strong organizational and time management skills. Excellent verbal and written communication abilities, with a focus on clarity and understanding. Your pay will be influenced by various factors including local labor market conditions, education, work experience, and certifications. The hourly wage for this position will range from $16.00 to $27.69, depending on full-time employment. All benefits are subject to eligibility requirements. Application Deadline:
This posting will remain active for a minimum of 2 business days or until a sufficient applicant pool is reached. The posting may close early due to high volumes of applicants. At UnitedHealth Group, our mission is to assist individuals in living healthier lives and improving the health system for everyone. We are dedicated to addressing the barriers to good health that disproportionately affect marginalized groups, ensuring equitable care and enhancing health outcomes. UnitedHealth Group is an Equal Employment Opportunity employer. We encourage qualified applicants from all backgrounds to apply without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status. We maintain a drug-free workplace. Candidates are required to pass a drug test prior to starting employment.
Caring. Connecting. Growing together. The
Orthopedic, Podiatry, Pulmonology, Dermatology, and Gastroenterology Department
at the Medical Center Point Campus is excited to announce an opening for an enthusiastic and detail-oriented
Associate Coordinator for Patient Care . In this role, you will support established processes and collaborate with the care team to uphold our values, deliver outstanding customer service, and adhere to Lean methodologies while helping us achieve clinical and financial goals. Schedule (40 hours):
Monday-Friday, 8-hour shifts between the hours of 6:30am-5pm PST. Schedule will be finalized upon hire. Location:
1633 Medical Center Point, Colorado Springs, CO 80907 Key Responsibilities: Accurately gather and update patient information including name, address, and insurance details. Verify insurance on the day of service. Maintain meticulous medical records. Confirm and schedule patient appointments. Respond to telephone inquiries promptly and courteously. Handle referral scheduling efficiently. Manage follow-up services for patients, including further appointments and specialist referrals. Adhere to Optum Employee Policies as outlined through Sparq. Work collaboratively with colleagues to meet team objectives. Stay informed about current medical requirements, ensuring patient confidentiality and compliance with HIPAA and OSHA regulations. Maintain compliance with Epic training. Assure continuity of care through systematic scheduling and tracking. Facilitate effective communication among patient/family, team members, and healthcare professionals. Notify clinical staff immediately about schedule changes. Abide by administrative policies to uphold quality care standards. Demonstrate accuracy in document scanning and management within electronic charts. Perform additional responsibilities as assigned. Keep current on medical protocols related to your role, ensuring patient confidentiality and compliance. Complete any new clinical competencies required by the Educational Committee. Work autonomously as needed. Reasons to consider joining UnitedHealth Group:
We offer competitive pay, a comprehensive benefits package, performance rewards, and a supportive management team committed to your success. Our benefits include: Paid Time Off starting with your first pay period, plus 8 Paid Holidays. Medical plan options with Health Spending Accounts or Health Saving Accounts. Dental, Vision, Life & AD&D Insurance along with Short-term and Long-term Disability coverage. 401(k) Savings Plan and Employee Stock Purchase Plan. Education Reimbursement. Employee Discounts and an Employee Assistance Program. Employee Referral Bonus Program. Voluntary Benefits (such as pet insurance, legal insurance, and long-term care insurance). We recognize and reward performance, while providing you with a clear path to success and opportunities for growth within the organization. Required Qualifications: High School Diploma or GED (or higher). 1+ years of customer service experience. 6+ months of experience in a healthcare setting. Intermediate proficiency in computer applications, specifically Microsoft Word, Excel, Outlook, and various web applications. Preferred Qualifications: 1+ years of experience in a medical front office role, including responsibilities like scheduling appointments, insurance verification, and record maintenance. Familiarity with EMR software. Soft Skills: Able to work both independently and collaboratively, exercising sound judgment and reliability. Skilled in multitasking and effectively prioritizing responsibilities. Capability to thrive under pressure in a fast-paced setting. Proven ability to collaborate effectively with healthcare providers. Strong organizational and time management skills. Excellent verbal and written communication abilities, with a focus on clarity and understanding. Your pay will be influenced by various factors including local labor market conditions, education, work experience, and certifications. The hourly wage for this position will range from $16.00 to $27.69, depending on full-time employment. All benefits are subject to eligibility requirements. Application Deadline:
This posting will remain active for a minimum of 2 business days or until a sufficient applicant pool is reached. The posting may close early due to high volumes of applicants. At UnitedHealth Group, our mission is to assist individuals in living healthier lives and improving the health system for everyone. We are dedicated to addressing the barriers to good health that disproportionately affect marginalized groups, ensuring equitable care and enhancing health outcomes. UnitedHealth Group is an Equal Employment Opportunity employer. We encourage qualified applicants from all backgrounds to apply without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status. We maintain a drug-free workplace. Candidates are required to pass a drug test prior to starting employment.