EchoStar
Company Summary
At EchoStar, we are at the forefront of redefining connectivity. Our extensive offerings cover satellite television, live-streaming, on-demand programming, smart home installations, mobile plans, and products.
Our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.
Department Summary
Our Technicians play a crucial role in providing exceptional TV and Smart Home solutions to millions of customers. As a technician, you will be trained to ensure a superior customer experience, connecting more Americans with advanced technologies in their homes. You are vital to our organization, as we strive to maintain our prestigious reputation; DISH has been awarded six times by J.D. Power for #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You will visit customers' homes, address their needs, and introduce them to innovative smart home technology.
Install and service DISH equipment and smart home products in customers' residences.
Educate customers on how to utilize their technology and recommend additional services where beneficial.
Maintain a tidy work area and exhibit a professional attitude while working independently, yet staying connected with the team.
What's in it for You:
Career Growth:
Begin your journey here and progress rapidly! Many leaders in our company started in this role, with opportunities to explore various departments and challenges. Pay Increases:
Automatic promotion after 6 months along with a $1/hour raise. Additional promotions could come with 5-10% pay increases based on your performance. Bonus Potential:
Earn up to $6,400 in your first year and potentially up to $9,100 annually thereafter. High achievers may also receive AwardPerqs that can be redeemed for travel, electronics, and more. Comprehensive Benefits:
Enjoy a range of benefits including paid training, paid time off, medical, dental, vision, life insurance packages, HSA, a 401(K) with company match, employee stock purchasing program, and tuition reimbursement. Exclusive Perks:
Receive complimentary DISH TV services ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), plus a company-provided van, tools, and uniforms. Paid Training You'll Receive: Step-by-step guidance on installations and service. Knowledge of smart home technology to effectively assist and educate customers. Best practices formulated by our most experienced technicians. Skills, Experience, and Requirements What You'll Need: Valid Driver's License:
Must have a clean driving record. Schedule Flexibility:
Must be willing to travel as needed and available for shifts that may include evenings, weekends, or holidays. Physical Ability: Ability to climb ladders (up to 40 ft). Capacity to lift up to 70 lbs. Required to meet and maintain a 335 lb weight limit. Customer Focus:
Establish trust and create a great customer experience. Problem-Solving:
Effectively tackle a variety of challenges on the spot. Determination:
Willing to work in tight spaces and all weather conditions. Adaptability:
Easily handle changes and unexpected tasks. Salary Rates Compensation is set at $26.75/hour. Benefits From versatile health perks to numerous career advancement opportunities, learn more about our benefits on our careers website. Employment is contingent upon the successful completion of a pre-employment screen, which includes a drug test and verification of an acceptable driving record. The compensation mentioned may reflect a combination of hourly pay rate and location pay differential. This position will be posted for a minimum of 3 days or until filled.
Begin your journey here and progress rapidly! Many leaders in our company started in this role, with opportunities to explore various departments and challenges. Pay Increases:
Automatic promotion after 6 months along with a $1/hour raise. Additional promotions could come with 5-10% pay increases based on your performance. Bonus Potential:
Earn up to $6,400 in your first year and potentially up to $9,100 annually thereafter. High achievers may also receive AwardPerqs that can be redeemed for travel, electronics, and more. Comprehensive Benefits:
Enjoy a range of benefits including paid training, paid time off, medical, dental, vision, life insurance packages, HSA, a 401(K) with company match, employee stock purchasing program, and tuition reimbursement. Exclusive Perks:
Receive complimentary DISH TV services ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), plus a company-provided van, tools, and uniforms. Paid Training You'll Receive: Step-by-step guidance on installations and service. Knowledge of smart home technology to effectively assist and educate customers. Best practices formulated by our most experienced technicians. Skills, Experience, and Requirements What You'll Need: Valid Driver's License:
Must have a clean driving record. Schedule Flexibility:
Must be willing to travel as needed and available for shifts that may include evenings, weekends, or holidays. Physical Ability: Ability to climb ladders (up to 40 ft). Capacity to lift up to 70 lbs. Required to meet and maintain a 335 lb weight limit. Customer Focus:
Establish trust and create a great customer experience. Problem-Solving:
Effectively tackle a variety of challenges on the spot. Determination:
Willing to work in tight spaces and all weather conditions. Adaptability:
Easily handle changes and unexpected tasks. Salary Rates Compensation is set at $26.75/hour. Benefits From versatile health perks to numerous career advancement opportunities, learn more about our benefits on our careers website. Employment is contingent upon the successful completion of a pre-employment screen, which includes a drug test and verification of an acceptable driving record. The compensation mentioned may reflect a combination of hourly pay rate and location pay differential. This position will be posted for a minimum of 3 days or until filled.