EchoStar
Company Summary
EchoStar is at the forefront of reshaping connectivity for the future. Our diverse offerings include satellite television, live-streaming, on-demand programming, smart home installations, mobile products, and services.
Our brands encompass Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV. Department Summary As a crucial part of our team, our Technicians deliver advanced TV and Smart Home solutions to countless customers. With the support of comprehensive training, you will contribute to creating remarkable customer experiences, ensuring that more households across America are connected. Our commitment to customer satisfaction has earned DISH six J.D. Power awards for the highest levels of Customer Satisfaction. Job Duties and Responsibilities What You'll Do: Visit customers' residences to troubleshoot issues and introduce them to innovative smart home technology. Install and service DISH equipment and smart home products within customer homes. Educate customers on how to effectively use their technology and promote additional services that may benefit them. Maintain a tidy work area while upholding a professional attitude, working independently yet remaining in touch with the team. What's in it for You: Career Growth:
Begin your journey here and advance rapidly! Many leaders in our company have started in this position, with paths available for new challenges in different departments. Pay Increases:
Automatic pay raise of $1/hour after six months, plus additional promotions offering 5-10% increases based on performance reviews. Bonus Potential:
Earn up to $6,400 in your first year, and potentially $9,100 annually thereafter. Top performers can also earn AwardPerqs for items like travel and electronics. Comprehensive Benefits:
Enjoy paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchase Program, and Tuition Reimbursement. Exclusive Perks:
Receive complimentary DISH TV (valued at $114.99/month), discounts on Sling TV (starting at $5/month), and reduced rates on Boost Mobile plans (beginning at $15/month), along with a company-provided van, tools, and uniforms. Paid Training You'll Get: Step-by-step guidance for installations and servicing. Knowledge of smart home technology to effectively support and educate customers. Best practices shared from our most experienced technicians. Skills, Experience and Requirements What You'll Need: Valid Driver's License:
A clean driving record is essential. Schedule Flexibility:
Must be willing to travel as needed, with the ability to work shifts that may include evenings, weekends, or holidays. Physical Ability: Capability to climb ladders (up to 40 ft). Ability to lift items weighing up to 70 lbs. Must meet and maintain a maximum weight limit of 335 lbs. Customer Focus:
Excel at building trust and ensuring an outstanding experience. Problem-Solving:
Address various challenges in real-time. Determination:
Be prepared to work in tight spaces and varying weather conditions. Adaptability:
Handle changing tasks and unexpected challenges with ease. Salary Ranges
Compensation: $18.75/Hour Benefits Explore a wide range of benefits, including versatile health options and opportunities for career advancement on our careers website. Employment is contingent upon successful completion of a pre-employment screening, which includes a drug test and verification of an acceptable driving record. Compensation may reflect a combination of hourly pay and location pay differential. The job posting will remain active for a minimum of 3 days, with further extensions of 3 days until the position is filled.
Our brands encompass Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV. Department Summary As a crucial part of our team, our Technicians deliver advanced TV and Smart Home solutions to countless customers. With the support of comprehensive training, you will contribute to creating remarkable customer experiences, ensuring that more households across America are connected. Our commitment to customer satisfaction has earned DISH six J.D. Power awards for the highest levels of Customer Satisfaction. Job Duties and Responsibilities What You'll Do: Visit customers' residences to troubleshoot issues and introduce them to innovative smart home technology. Install and service DISH equipment and smart home products within customer homes. Educate customers on how to effectively use their technology and promote additional services that may benefit them. Maintain a tidy work area while upholding a professional attitude, working independently yet remaining in touch with the team. What's in it for You: Career Growth:
Begin your journey here and advance rapidly! Many leaders in our company have started in this position, with paths available for new challenges in different departments. Pay Increases:
Automatic pay raise of $1/hour after six months, plus additional promotions offering 5-10% increases based on performance reviews. Bonus Potential:
Earn up to $6,400 in your first year, and potentially $9,100 annually thereafter. Top performers can also earn AwardPerqs for items like travel and electronics. Comprehensive Benefits:
Enjoy paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchase Program, and Tuition Reimbursement. Exclusive Perks:
Receive complimentary DISH TV (valued at $114.99/month), discounts on Sling TV (starting at $5/month), and reduced rates on Boost Mobile plans (beginning at $15/month), along with a company-provided van, tools, and uniforms. Paid Training You'll Get: Step-by-step guidance for installations and servicing. Knowledge of smart home technology to effectively support and educate customers. Best practices shared from our most experienced technicians. Skills, Experience and Requirements What You'll Need: Valid Driver's License:
A clean driving record is essential. Schedule Flexibility:
Must be willing to travel as needed, with the ability to work shifts that may include evenings, weekends, or holidays. Physical Ability: Capability to climb ladders (up to 40 ft). Ability to lift items weighing up to 70 lbs. Must meet and maintain a maximum weight limit of 335 lbs. Customer Focus:
Excel at building trust and ensuring an outstanding experience. Problem-Solving:
Address various challenges in real-time. Determination:
Be prepared to work in tight spaces and varying weather conditions. Adaptability:
Handle changing tasks and unexpected challenges with ease. Salary Ranges
Compensation: $18.75/Hour Benefits Explore a wide range of benefits, including versatile health options and opportunities for career advancement on our careers website. Employment is contingent upon successful completion of a pre-employment screening, which includes a drug test and verification of an acceptable driving record. Compensation may reflect a combination of hourly pay and location pay differential. The job posting will remain active for a minimum of 3 days, with further extensions of 3 days until the position is filled.