Logo
EchoStar

Customer Retention Specialist

EchoStar, El Paso, Texas, us, 88568

Save Job

Company Summary Non-Negotiable Base Pay:

$15.75/hour + Uncapped Commission 1st Year On-Target Earnings:

$68,000. No sales experience required. Paid Full-time training provided! This role is on-site at 1285 Joe Battle Dr, El Paso, TX 79936. EchoStar is reimagining the future of connectivity. Our business ventures include satellite television services, live-streaming, on-demand programming, smart home installation, mobile plans, and products. Our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV. Department Summary Join our award-winning Inside Sales & Retention team where we excel at helping customers understand the value of EchoStar's products and services through a consultative approach. This role involves

100% inbound calls

from new and existing customers. Job Duties and Responsibilities What You'll Do: Position and sell our products/services to both new and existing customers. Assess customer needs and provide tailored solutions. Recover from tough calls and maintain focus on your long-term goals. Effectively manage your time while assisting customers and completing data entry tasks. Deliver exceptional customer service to build and strengthen relationships. What's in it for You: Career Growth:

Opportunity to promote up to two levels in your first year. Uncapped Commission:

Top performers can earn over six figures. Rewards and Recognition Program:

Earn exciting prizes and trips. Comprehensive Benefits:

Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program, and Tuition Reimbursement. Exclusive Perks:

Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans starting at $15/month. Skills, Experience and Requirements High school diploma/GED. Ability to work Full-time on-site. Willingness to work shifts that may include evenings, weekends, or holidays. Smartphone/device with an active network connection. Successful completion of a pre-employment screen. Key skills: Competitive spirit, persuasion, growth mindset, customer service, reliability, integrity. Salary Ranges Compensation: $15.75/Hour - $34.87/Hour Benefits We offer a diverse range of health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career advancement opportunities, and a flexible time-off plan. All benefits can be reviewed in detail during the hiring process. The base pay range provided is a guideline. Total compensation will vary based on qualifications, skill level, and competencies, as well as the role’s location. Candidates must successfully complete a pre-employment screen, which may include a drug test and DMV check. This position will be posted for a minimum of 3 days or until filled.