Massachusetts General Hospital(MGH)
BFT UNIT COORDINATOR NEEDED FOR All SHIFTS
Massachusetts General Hospital(MGH), Boston, Massachusetts, us, 02298
Overview
BFT UNIT COORDINATOR NEEDED FOR All SHIFTS Job ID: 56830 Job Type: Temporary Location: Boston, MA (West End area) | United States Employer: Massachusetts General Hospital (MGH). Posted: 2025-09-29 Salary: USD Negotiable Job Description
Bulfinch Temporary Service is currently looking for Unit Coordinators for MGH. This position is for candidates who can work a flexible schedule and gain experience on various units. There are needs for day, evening and overnight shifts during the week and weekend. Candidates’ schedules can be arranged around school, second jobs, etc. Minimum schedule requirement:
a minimum of 3 shifts per week or 2 shifts on the weekend. Responsibilities
GENERAL SUMMARY/ OVERVIEW STATEMENT: Under the general direction of the Nursing Director, the Unit Coordinator (UC) provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. The UC organizes priorities, completes tasks on time, and manages confidential patient information. The UC coordinates day-to-day patient flow in collaboration with nursing, including communication regarding admissions, discharges and transfers. The UC delivers outstanding service for every customer interaction. PRINCIPAL DUTIES AND RESPONSIBILITIES: Communication and Customer Service: greet and interact with patients, families, visitors and coworkers in a professional manner; respond to and/ or triage requests; escort patients when appropriate; receive, prioritize, organize and manage information at the central nursing station and unit; facilitate effective communication using telephone, paging, patient call system, fax, computer, and handheld devices; support and resolve processes related to securing patient belongings; schedule consultations, tests, procedures, and patient transport; ensure admission packets are available; maintain patient confidentiality; monitor Patient Acuity system and send reminders to staff; schedule discharge follow-up appointments. Medications and Laboratory Support: assist with securing and storage of medications; use pneumatic tube to send/receive medications; assemble medications for transferring patients; return unneeded medications to Pharmacy. Patient Record Management: enter admissions, discharges and transfers into the electronic medical record; maintain patient records for ready access and compliance; file/scan medical record components; document admissions, transfers, referrals and discharges; monitor fax transmissions; assist during information system downtime. Environment of Care: coordinate equipment, services and supplies; manage inventories; maintain compliance with Environment of Care Standards; maintain cleanliness and order; manage conference room bookings; track equipment and ensure infection control signs are posted; adhere to hospital security policies for secured units. Professional Responsibilities: participate in continuing education, attend trainings, support quality improvement initiatives, assist in staff orientation, comply with policies, adhere to timekeeping and dress code, perform other tasks as necessary. Customer Focus and Collaboration
Demonstrates commitment to the MGH Mission, Credo and patient-centered care; connects with diverse patients and staff; anticipates and meets customer needs; acts as a central resource while respecting confidentiality; maintains a quiet environment. Collaboration & Teamwork: communicate respectfully, proactively assist others, listen well, contribute to team success, mentor new staff, provide coverage for breaks and floats to other units. Flexibility, Problem-Solving & Attention to Detail
Responds to change positively; demonstrates willingness to learn along with adaptability to shifting priorities; understands disaster protocols (fire, safety, code calls) as outlined by MGH and Joint Commission. Demonstrates sound decision-making, uses resources effectively, recognizes when to seek help, identifies improvement opportunities; prioritizes work and maintains high accuracy. Education & Experience
Education: High school diploma or GED required; Associate degree or higher preferred. Experience: Previous customer service and health care setting experience preferred; proficiency with MS Windows and good keyboard skills preferred. Work Conditions
General hospital setting. Able to sit for extended periods; able to lift 5-15 lbs or move items. EEO Statement
Mass General Brigham is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or other protected status. Reasonable accommodations are available to participate in the job application or interview process. Additional Information
Primary Location: MA-Boston-MGH 101 Merrimac Street, Boston, MA 02114. Job Category: Admin/Clerical/Cust Service. Organization: Massachusetts General Hospital (MGH). Standard Hours: 1. Employment Type: Temporary. Recruiting Department: Bulfinch Temporary Service. Job Posting: Dec 4, 2025. Closed Date: 2025-10-29.
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BFT UNIT COORDINATOR NEEDED FOR All SHIFTS Job ID: 56830 Job Type: Temporary Location: Boston, MA (West End area) | United States Employer: Massachusetts General Hospital (MGH). Posted: 2025-09-29 Salary: USD Negotiable Job Description
Bulfinch Temporary Service is currently looking for Unit Coordinators for MGH. This position is for candidates who can work a flexible schedule and gain experience on various units. There are needs for day, evening and overnight shifts during the week and weekend. Candidates’ schedules can be arranged around school, second jobs, etc. Minimum schedule requirement:
a minimum of 3 shifts per week or 2 shifts on the weekend. Responsibilities
GENERAL SUMMARY/ OVERVIEW STATEMENT: Under the general direction of the Nursing Director, the Unit Coordinator (UC) provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. The UC organizes priorities, completes tasks on time, and manages confidential patient information. The UC coordinates day-to-day patient flow in collaboration with nursing, including communication regarding admissions, discharges and transfers. The UC delivers outstanding service for every customer interaction. PRINCIPAL DUTIES AND RESPONSIBILITIES: Communication and Customer Service: greet and interact with patients, families, visitors and coworkers in a professional manner; respond to and/ or triage requests; escort patients when appropriate; receive, prioritize, organize and manage information at the central nursing station and unit; facilitate effective communication using telephone, paging, patient call system, fax, computer, and handheld devices; support and resolve processes related to securing patient belongings; schedule consultations, tests, procedures, and patient transport; ensure admission packets are available; maintain patient confidentiality; monitor Patient Acuity system and send reminders to staff; schedule discharge follow-up appointments. Medications and Laboratory Support: assist with securing and storage of medications; use pneumatic tube to send/receive medications; assemble medications for transferring patients; return unneeded medications to Pharmacy. Patient Record Management: enter admissions, discharges and transfers into the electronic medical record; maintain patient records for ready access and compliance; file/scan medical record components; document admissions, transfers, referrals and discharges; monitor fax transmissions; assist during information system downtime. Environment of Care: coordinate equipment, services and supplies; manage inventories; maintain compliance with Environment of Care Standards; maintain cleanliness and order; manage conference room bookings; track equipment and ensure infection control signs are posted; adhere to hospital security policies for secured units. Professional Responsibilities: participate in continuing education, attend trainings, support quality improvement initiatives, assist in staff orientation, comply with policies, adhere to timekeeping and dress code, perform other tasks as necessary. Customer Focus and Collaboration
Demonstrates commitment to the MGH Mission, Credo and patient-centered care; connects with diverse patients and staff; anticipates and meets customer needs; acts as a central resource while respecting confidentiality; maintains a quiet environment. Collaboration & Teamwork: communicate respectfully, proactively assist others, listen well, contribute to team success, mentor new staff, provide coverage for breaks and floats to other units. Flexibility, Problem-Solving & Attention to Detail
Responds to change positively; demonstrates willingness to learn along with adaptability to shifting priorities; understands disaster protocols (fire, safety, code calls) as outlined by MGH and Joint Commission. Demonstrates sound decision-making, uses resources effectively, recognizes when to seek help, identifies improvement opportunities; prioritizes work and maintains high accuracy. Education & Experience
Education: High school diploma or GED required; Associate degree or higher preferred. Experience: Previous customer service and health care setting experience preferred; proficiency with MS Windows and good keyboard skills preferred. Work Conditions
General hospital setting. Able to sit for extended periods; able to lift 5-15 lbs or move items. EEO Statement
Mass General Brigham is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or other protected status. Reasonable accommodations are available to participate in the job application or interview process. Additional Information
Primary Location: MA-Boston-MGH 101 Merrimac Street, Boston, MA 02114. Job Category: Admin/Clerical/Cust Service. Organization: Massachusetts General Hospital (MGH). Standard Hours: 1. Employment Type: Temporary. Recruiting Department: Bulfinch Temporary Service. Job Posting: Dec 4, 2025. Closed Date: 2025-10-29.
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