CAMPBELL COMPANIES
Vice President of CI Sales & Services
CAMPBELL COMPANIES, Salt Lake City, Utah, United States, 84193
Description
Vice President of CI Sales & Services
at Campbell Companies is a key member of the senior leadership team, responsible for executing revenue growth, market share, and customer-centric strategies across Construction Industry sales and service channels. This role oversees Prime Equipment Sales, Aftermarket Sales (Parts & Service), and ensures achievement of performance metrics including PINS (Prime Industry Sales), POPS (Parts Opportunity Sales), POLS (Labor Opportunity Sales) and STUs (Parts Sales to Users) in the Construction Industries Division. Responsibilities
Direct and align prime and aftermarket sales teams to facilitate a customer-centric approach. Ensure sales teams and management are trained, equipped, and motivated to meet or exceed targets. Monitor market trends and adjust strategies to maintain competitive advantage. Ensure alignment with Caterpillar’s Aftermarket strategies and initiatives. Performance Metrics
Own and drive achievement of all sales KPIs including: PINS – Prime Industry Sales; STUs – Parts Sales to Users; POLS – Labor Sales. Analyze performance data and implement corrective actions as needed. Strategic Leadership
Work with the VP of Business Development to execute a comprehensive sales and services strategy aligned with dealer and Caterpillar goals. Foster a culture of safety, accountability, continuous improvement, and customer focus. Be an engaged and active member of the Wheeler Machinery Co. senior leadership team. Team Development
Foster a “One Unified Team” culture within sales and across Wheeler Machinery Co. Recruit, develop, and retain top talent across sales and service teams. Provide coaching and mentorship to direct reports and emerging leaders. Qualifications
10+ years of progressive leadership experience in heavy equipment, construction, or industrial sales/service. Proven track record of achieving sales targets and driving aftermarket growth. Strong understanding of Caterpillar dealer operations and performance metrics. Exceptional leadership, communication, and strategic thinking skills. Preferred Attributes
Deep Industry Knowledge Proven experience in heavy equipment, construction, mining, or industrial sectors; familiarity with Caterpillar dealer operations, systems, and KPIs (PINS, POPS, STUs); understanding of customer segments and buying behaviors in the territory. Strategic Sales Leadership Track record of leading high-performing sales teams across multiple product lines; ability to develop and execute sales strategies that drive market share and profitability; experience managing both Prime and Aftermarket sales. Performance-Driven Mindset Strong grasp of Caterpillar metrics (PINS, POPS, STUs, POLS); ability to analyze performance data and implement corrective actions quickly. Customer-Centric Approach Skilled in building long-term customer relationships and loyalty; experience with customer segmentation, lifecycle management, and service excellence. Operational & Financial Acumen Comfortable managing budgets, forecasts, and profitability targets; understands balancing growth with operational efficiency. Leadership & Team Development Strong people leader with a track record of developing talent and building culture; ability to align cross-functional teams toward common goals. Technology & Systems Fluency Familiarity with CRM systems, dealer management platforms, and Caterpillar digital tools; comfortable using data and technology to drive decisions. Safety Champion a world-class safety culture across all sales and service operations; integrate safety into all aspects of the business. Equal Opportunity
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discriminate against employees or applicants for discussing or disclosing pay, except as allowed by law. 41 CFR 60-1.35(c). Job Details
Seniority level: Executive Employment type: Full-time Job function: Sales and Business Development Industries: Machinery Manufacturing
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Vice President of CI Sales & Services
at Campbell Companies is a key member of the senior leadership team, responsible for executing revenue growth, market share, and customer-centric strategies across Construction Industry sales and service channels. This role oversees Prime Equipment Sales, Aftermarket Sales (Parts & Service), and ensures achievement of performance metrics including PINS (Prime Industry Sales), POPS (Parts Opportunity Sales), POLS (Labor Opportunity Sales) and STUs (Parts Sales to Users) in the Construction Industries Division. Responsibilities
Direct and align prime and aftermarket sales teams to facilitate a customer-centric approach. Ensure sales teams and management are trained, equipped, and motivated to meet or exceed targets. Monitor market trends and adjust strategies to maintain competitive advantage. Ensure alignment with Caterpillar’s Aftermarket strategies and initiatives. Performance Metrics
Own and drive achievement of all sales KPIs including: PINS – Prime Industry Sales; STUs – Parts Sales to Users; POLS – Labor Sales. Analyze performance data and implement corrective actions as needed. Strategic Leadership
Work with the VP of Business Development to execute a comprehensive sales and services strategy aligned with dealer and Caterpillar goals. Foster a culture of safety, accountability, continuous improvement, and customer focus. Be an engaged and active member of the Wheeler Machinery Co. senior leadership team. Team Development
Foster a “One Unified Team” culture within sales and across Wheeler Machinery Co. Recruit, develop, and retain top talent across sales and service teams. Provide coaching and mentorship to direct reports and emerging leaders. Qualifications
10+ years of progressive leadership experience in heavy equipment, construction, or industrial sales/service. Proven track record of achieving sales targets and driving aftermarket growth. Strong understanding of Caterpillar dealer operations and performance metrics. Exceptional leadership, communication, and strategic thinking skills. Preferred Attributes
Deep Industry Knowledge Proven experience in heavy equipment, construction, mining, or industrial sectors; familiarity with Caterpillar dealer operations, systems, and KPIs (PINS, POPS, STUs); understanding of customer segments and buying behaviors in the territory. Strategic Sales Leadership Track record of leading high-performing sales teams across multiple product lines; ability to develop and execute sales strategies that drive market share and profitability; experience managing both Prime and Aftermarket sales. Performance-Driven Mindset Strong grasp of Caterpillar metrics (PINS, POPS, STUs, POLS); ability to analyze performance data and implement corrective actions quickly. Customer-Centric Approach Skilled in building long-term customer relationships and loyalty; experience with customer segmentation, lifecycle management, and service excellence. Operational & Financial Acumen Comfortable managing budgets, forecasts, and profitability targets; understands balancing growth with operational efficiency. Leadership & Team Development Strong people leader with a track record of developing talent and building culture; ability to align cross-functional teams toward common goals. Technology & Systems Fluency Familiarity with CRM systems, dealer management platforms, and Caterpillar digital tools; comfortable using data and technology to drive decisions. Safety Champion a world-class safety culture across all sales and service operations; integrate safety into all aspects of the business. Equal Opportunity
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discriminate against employees or applicants for discussing or disclosing pay, except as allowed by law. 41 CFR 60-1.35(c). Job Details
Seniority level: Executive Employment type: Full-time Job function: Sales and Business Development Industries: Machinery Manufacturing
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