Rice University
Director, Registration & Student Records
Rice University, Houston, Texas, United States, 77246
Director, Registration & Student Records
Rice University is seeking the Director, Registration & Student Records to safeguard the integrity, accuracy, and seamless functionality of the school’s academic records, calendars, and schedules. This leadership role serves as the cornerstone for all registration and records activities, ensuring the delivery of a world‑class student experience while driving strategic initiatives that elevate the academic reputation of Rice Business. The Director reports to the Assistant Dean of Academic Programs and Student Experience and collaborates with stakeholders across the university to shape policies and processes that influence multiple units.
Overview The Director of Registration and Student Records oversees Rice Business Registrar activities and aligns with broader university systems and procedures. The role requires strategic judgment, meticulous attention to detail, and the ability to navigate complex challenges with diplomacy and precision. The Director serves as a liaison among students, faculty, staff, and external stakeholders to uphold the highest standards of excellence, compliance, and confidentiality.
Essential Functions
Develop and implement strategies to enhance registration processes, data accuracy, and overall operational efficiency.
Partner with leadership across the business school and other university departments to ensure alignment with institutional goals and policies.
Lead high‑stakes decisions involving registration policies, accreditation requirements, and university‑wide data initiatives.
Generate and create new reports for management and senior administration to support planning and process improvements.
Provide leadership and supervision to staff; oversee development, adherence, and refinement of policies, procedures, and workflows.
Ensure the accuracy, security, and confidentiality of all student records in compliance with FERPA and other regulations.
Manage academic scheduling processes, including class rosters, room assignments, and enrollment caps.
Direct the integration and optimization of registration systems and database tools to provide actionable insights.
Oversee course evaluation processes and coordinate with Analytics and Operations on data reporting.
Represent Rice Business at university committees and working groups to advocate for the school’s interests.
Coordinate with stakeholders to resolve conflicting needs while supporting the school’s and university’s missions.
Minimum Requirements
Bachelor’s Degree required
7+ years’ experience in a higher education environment, preferably in student records and/or registration
Demonstrated experience in records management, data management, and related fields
Experience supervising staff and delegating responsibilities
Advanced proficiency with Microsoft Office; strong data concepts and database knowledge
SQL skills and experience with Oracle database tools (e.g., Tableau or similar)
Excellent customer service, confidentiality, verbal and written communication skills
Strong organizational skills, analytical/problem-solving abilities, and attention to detail
Ability to work autonomously and as part of a team; thrive in a fast-paced environment
Preferences
Master’s Degree
Experience working with graduate students
Experience in registrar roles within higher education
Experience with student information systems (Banner) and scheduling software (Ad Astra/EMS)
Workplace Rice Business primarily delivers residential classes and activities occurring almost daily between 7 am and 10 pm. A highly collaborative, on‑campus culture is valued; in‑person support is expected. Remote work options are limited.
Compensation Hiring Range: $85,000 minimum, commensurate with experience. Exempt (salaried) position; overtime is not eligible under FLSA.
Equal Opportunity Rice University is committed to equal employment opportunity and welcomes the diversity of all qualified applicants. Rice does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status. Reasonable accommodations are available for qualified applicants. For accommodations, contact the Disability Resource Center at 713-348-5841 or adarice@rice.edu. For questions, email jobs@rice.edu. Thank you for your interest in employment with Rice University.
Notes Ask candidates to attach a resume in the Supporting Documents section of the application, preferably in PDF format to preserve formatting.
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Overview The Director of Registration and Student Records oversees Rice Business Registrar activities and aligns with broader university systems and procedures. The role requires strategic judgment, meticulous attention to detail, and the ability to navigate complex challenges with diplomacy and precision. The Director serves as a liaison among students, faculty, staff, and external stakeholders to uphold the highest standards of excellence, compliance, and confidentiality.
Essential Functions
Develop and implement strategies to enhance registration processes, data accuracy, and overall operational efficiency.
Partner with leadership across the business school and other university departments to ensure alignment with institutional goals and policies.
Lead high‑stakes decisions involving registration policies, accreditation requirements, and university‑wide data initiatives.
Generate and create new reports for management and senior administration to support planning and process improvements.
Provide leadership and supervision to staff; oversee development, adherence, and refinement of policies, procedures, and workflows.
Ensure the accuracy, security, and confidentiality of all student records in compliance with FERPA and other regulations.
Manage academic scheduling processes, including class rosters, room assignments, and enrollment caps.
Direct the integration and optimization of registration systems and database tools to provide actionable insights.
Oversee course evaluation processes and coordinate with Analytics and Operations on data reporting.
Represent Rice Business at university committees and working groups to advocate for the school’s interests.
Coordinate with stakeholders to resolve conflicting needs while supporting the school’s and university’s missions.
Minimum Requirements
Bachelor’s Degree required
7+ years’ experience in a higher education environment, preferably in student records and/or registration
Demonstrated experience in records management, data management, and related fields
Experience supervising staff and delegating responsibilities
Advanced proficiency with Microsoft Office; strong data concepts and database knowledge
SQL skills and experience with Oracle database tools (e.g., Tableau or similar)
Excellent customer service, confidentiality, verbal and written communication skills
Strong organizational skills, analytical/problem-solving abilities, and attention to detail
Ability to work autonomously and as part of a team; thrive in a fast-paced environment
Preferences
Master’s Degree
Experience working with graduate students
Experience in registrar roles within higher education
Experience with student information systems (Banner) and scheduling software (Ad Astra/EMS)
Workplace Rice Business primarily delivers residential classes and activities occurring almost daily between 7 am and 10 pm. A highly collaborative, on‑campus culture is valued; in‑person support is expected. Remote work options are limited.
Compensation Hiring Range: $85,000 minimum, commensurate with experience. Exempt (salaried) position; overtime is not eligible under FLSA.
Equal Opportunity Rice University is committed to equal employment opportunity and welcomes the diversity of all qualified applicants. Rice does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status. Reasonable accommodations are available for qualified applicants. For accommodations, contact the Disability Resource Center at 713-348-5841 or adarice@rice.edu. For questions, email jobs@rice.edu. Thank you for your interest in employment with Rice University.
Notes Ask candidates to attach a resume in the Supporting Documents section of the application, preferably in PDF format to preserve formatting.
#J-18808-Ljbffr