Walgreens
Responsibilities
Execute, monitor, and train inventory best practices and standard operating procedures for the entire store, including front end and pharmacy. Support pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champion On-Shelf Availability and manage receiving, counting, pricing, returns, and all in-store inventory processes. Validate and ensure accuracy of planograms. Review and coordinate the proper use of reports and system applications that impact the accuracy of front end and pharmacy on-hand balances and pricing. Execute and maintain front end and pharmacy asset protection techniques, and file claims for warehouse and vendor overages, shortages, order errors, or damaged goods including prescription drugs. In designated stores, open and close the store in the absence of store management, including systems start-ups, cash handling, cashier responsibilities, and preparing the floor and stock room for the business day. Customer Experience
Engage customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolve customer issues and answer questions to ensure a positive customer experience. Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits. Operations
Execute and coach team members on warehouse and vendor inventory management processes, including creating, reviewing, and receiving orders. Scan deliveries while the vendor is in the store, including common carrier deliveries. Focus on One Box receiving. Mark deliveries as received, contact vendors for past undelivered scheduled receipts, and open tickets to correct inaccurate orders. Under the supervision of the pharmacist-in-charge, verify that pharmacy shipments are posted for products physically received, complete or verify postings of pharmacy warehouse orders, prescription and OTC orders daily, secondary vendor orders, flu and dropship orders, perform tote audits, and report shortages or damaged products. Complete On-Shelf Availability (OSA) end-to-end processes including warehouse and direct store delivery for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration; complete scan-outs/scan-outs returns on all subscribed departments including vendor/DSD and pharmacy scan outs. Under the supervision of the pharmacist-in-charge, complete pharmacy inventory activities including recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled and damaged salvage returns; facilitate excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock; verify postings of all pharmacy/prescription claims. Execute pricing activities including price changes, markdowns, and markdown deletions. Manage basic department pricing, daily price changes, accurate signage, and timely completion of regulatory pricing tasks. Support front end and pharmacy ordering by ordering expense items. Monitor pharmacy manual orders to identify excess orders. Maintain consigned inventory and orders as required. Ensure all designated pull and quarantine items on-hands are updated and placed in the designated holding area. Maintain accurate inventory counts and the accuracy of on-hand quantities in basic departments, stockroom, and overstock locations. Under the supervision of the pharmacist-in-charge, maintain accurate inventory counts and on-hand quantities in pharmacy and perform pharmacy smart counts. Ensure store inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco). Assist in maintaining inventory records, including receiving and posting all products in inventory systems; organize files and retain invoices/receipts/return authorizations for inventory activities. Help prepare for physical inventory and support inventory day activities, including preparing sales floor, stockroom, and pharmacy for inventory and auditing the third-party team on the day of inventory. Support keeping all counters and shelves clean and well merchandised. Be knowledgeable of all store systems and equipment. Assist and coach the store team on all package delivery activities, including scanning in and out packages, completing daily inventory functions, and handling package returns; support the Pickup Program. In designated stores, when serving as the leader on duty, register all related sales on the assigned point-of-sale system (POS), including records of scanning errors, price verifications, items not on file, price modifications, and voids. Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested for POS. Comply with all company policies and procedures; maintain respectful relationships with coworkers. Complete any additional activities and other tasks as assigned. Training & Personal Development
Attend company-based trainings for continuous development and complete all e-learning modules including safety training requirements. Obtain and maintain a valid pharmacy license/certification as required by the state. Communications
Serve as a liaison between management and non-management team members by coaching and developing inventory-system capabilities. When serving as the leader on duty, communicate tasks to team members and report disciplinary issues and customer complaints to management. An Equal Opportunity Employer, including disability/veterans. We will consider employment of qualified applicants with arrest and conviction records. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please visit the Walgreens benefits page at jobs.walgreens.com/benefits. If you are applying on a job board or cannot click the link, copy and paste this URL into your browser: jobs.walgreens.com/benefits Salary Range: $20.18 - $24 / Hour
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Execute, monitor, and train inventory best practices and standard operating procedures for the entire store, including front end and pharmacy. Support pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champion On-Shelf Availability and manage receiving, counting, pricing, returns, and all in-store inventory processes. Validate and ensure accuracy of planograms. Review and coordinate the proper use of reports and system applications that impact the accuracy of front end and pharmacy on-hand balances and pricing. Execute and maintain front end and pharmacy asset protection techniques, and file claims for warehouse and vendor overages, shortages, order errors, or damaged goods including prescription drugs. In designated stores, open and close the store in the absence of store management, including systems start-ups, cash handling, cashier responsibilities, and preparing the floor and stock room for the business day. Customer Experience
Engage customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolve customer issues and answer questions to ensure a positive customer experience. Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits. Operations
Execute and coach team members on warehouse and vendor inventory management processes, including creating, reviewing, and receiving orders. Scan deliveries while the vendor is in the store, including common carrier deliveries. Focus on One Box receiving. Mark deliveries as received, contact vendors for past undelivered scheduled receipts, and open tickets to correct inaccurate orders. Under the supervision of the pharmacist-in-charge, verify that pharmacy shipments are posted for products physically received, complete or verify postings of pharmacy warehouse orders, prescription and OTC orders daily, secondary vendor orders, flu and dropship orders, perform tote audits, and report shortages or damaged products. Complete On-Shelf Availability (OSA) end-to-end processes including warehouse and direct store delivery for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration; complete scan-outs/scan-outs returns on all subscribed departments including vendor/DSD and pharmacy scan outs. Under the supervision of the pharmacist-in-charge, complete pharmacy inventory activities including recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled and damaged salvage returns; facilitate excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock; verify postings of all pharmacy/prescription claims. Execute pricing activities including price changes, markdowns, and markdown deletions. Manage basic department pricing, daily price changes, accurate signage, and timely completion of regulatory pricing tasks. Support front end and pharmacy ordering by ordering expense items. Monitor pharmacy manual orders to identify excess orders. Maintain consigned inventory and orders as required. Ensure all designated pull and quarantine items on-hands are updated and placed in the designated holding area. Maintain accurate inventory counts and the accuracy of on-hand quantities in basic departments, stockroom, and overstock locations. Under the supervision of the pharmacist-in-charge, maintain accurate inventory counts and on-hand quantities in pharmacy and perform pharmacy smart counts. Ensure store inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco). Assist in maintaining inventory records, including receiving and posting all products in inventory systems; organize files and retain invoices/receipts/return authorizations for inventory activities. Help prepare for physical inventory and support inventory day activities, including preparing sales floor, stockroom, and pharmacy for inventory and auditing the third-party team on the day of inventory. Support keeping all counters and shelves clean and well merchandised. Be knowledgeable of all store systems and equipment. Assist and coach the store team on all package delivery activities, including scanning in and out packages, completing daily inventory functions, and handling package returns; support the Pickup Program. In designated stores, when serving as the leader on duty, register all related sales on the assigned point-of-sale system (POS), including records of scanning errors, price verifications, items not on file, price modifications, and voids. Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested for POS. Comply with all company policies and procedures; maintain respectful relationships with coworkers. Complete any additional activities and other tasks as assigned. Training & Personal Development
Attend company-based trainings for continuous development and complete all e-learning modules including safety training requirements. Obtain and maintain a valid pharmacy license/certification as required by the state. Communications
Serve as a liaison between management and non-management team members by coaching and developing inventory-system capabilities. When serving as the leader on duty, communicate tasks to team members and report disciplinary issues and customer complaints to management. An Equal Opportunity Employer, including disability/veterans. We will consider employment of qualified applicants with arrest and conviction records. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please visit the Walgreens benefits page at jobs.walgreens.com/benefits. If you are applying on a job board or cannot click the link, copy and paste this URL into your browser: jobs.walgreens.com/benefits Salary Range: $20.18 - $24 / Hour
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