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DRW

Trade Support Software Engineer

DRW, Chicago, Illinois, United States, 60290

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Overview

DRW

is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it\'s how we do it.

DRW

is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

What you’ll be working on

As a

Trade Support Software Engineer , you’ll have an opportunity to employ your extensive skills while helping solve complex technical problems. You’ll work closely with trading, infrastructure and software development teams to provide smooth support for our technology. We’ll ask you to communicate directly with counterparties, exchanges, traders and developers to iron out any problems that arise.

Work as part of a team to establish best-in-class production support, efficient software deployment, configuration processes, and proactive monitoring, with a goal of anticipating and avoiding issues before they occur, minimizing downtime and quick recovery from any incidents.

Maintaining the health and availability of a world class trading eco-system with a goal of minimizing downtime

Responding to support requests from our traders and software engineers

Liaising with external trading partners, such as financial exchanges and clearing firms, to resolve technical problem

Collaborate with traders, DBAs, development, back office, QA, infrastructure, technical support, business development and various management teams around the globe to ensure continuity and consistency of support in a 24x7 environment

Build documentation for common procedures, troubleshooting scenarios and system architecture

Qualifications 3+ years working in the financial industry

Bachelor’s degree in STEM or related field

Exposure to VCS, particularly Git/Github

Demonstrated scripting abilities in Python and Bash

Comfortable with SQL

Comfortable with Linux and the command-line

Service-oriented mindset

Experience with proprietary trading systems and troubleshooting production incidents resulting from internal or external factors

Thrives in high-pressure situations while working alongside traders, developers and other engineering teams

Experience developing proprietary process automation and monitoring tools to streamline software configuration and rollout procedures

Tenacious in solving complex technical problems

Passionate about high quality work and relentlessly pursue continuous improvement

Strong oral and written communication skills

Actively pursue personal and professional growth

Compensation and Benefits

The annual base salary range for this position is $105,000 to $165,000, depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.

Privacy and Compliance

For more information about DRW\'s processing activities and our use of job applicants\' data, please view our Privacy Notice.

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