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New Horizon Counseling Center, Inc.

Intake Specialist

New Horizon Counseling Center, Inc., New York, New York, us, 10261

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Organization:

New Horizon Counseling Center Location:

Brooklyn and Queens, NY Job Type:

Full-Time Starting Salary:

$42,000/year

At

New Horizon Counseling Center , we're committed to providing comprehensive, compassionate care to individuals managing chronic health and mental health conditions. Through our

Health Home Program , we help clients navigate the complex healthcare system and connect them with the services they need to thrive. We are currently seeking a dedicated

Intake Specialist

to join our team. This position involves both office work and

fieldwork/outreach

across

Brooklyn and Queens . If you're passionate about helping others and enjoy working in a community-based setting, we want to hear from you! About the Role

As an

Intake Specialist , you will be responsible for gathering and documenting key client information, determining eligibility for the Health Home Program, and ensuring that clients have access to the resources and services they need. This role requires flexibility to conduct outreach in local communities, visit clients in the field, and collaborate with community partners. Key Responsibilities:

Conduct intake assessments in-person in different settings (hospitals, homes, shelters, office settings)

Verify client eligibility for the Health Home Program

Gather and accurately document client information (demographics, medical, and psychosocial)

Perform fieldwork and outreach visits in

Brooklyn and Queens

to engage clients and gather necessary documentation

Maintain organized, confidential records in accordance with HIPAA regulations

Coordinate with internal teams and external partners to ensure smooth client enrollment and care coordination

Participate in staff meetings and trainings

Achieve a conversion rate comparable or above industry standard

Provide ongoing follow-up and outreach to clients as needed

Requirements:

High school diploma or equivalent required Strong written communication skills

are essential Strong organizational skills and attention to detail Ability to work independently and in a team environment Comfortable with fieldwork and traveling between Brooklyn and Queens Previous experience in healthcare, human services, or customer service is a plus Bilingual (English/Spanish or other languages) a bonus Basic computer skills required (experience with databases a plus) Full benefits package: health, dental, vision, and retirement plans Paid time off, holidays, and sick leave Supportive, team-oriented environment Opportunities for professional development and growth The Human Resources department’s mission is to provide support in employment, career development, employee relations, benefits, and compensation practices. This mission is geared to recruit, train, empower and retain our employees and potential job applicants. New Horizon Counseling Center has positions available in several job categories (Administrative, Clinical Services, Social Work, Health Home, and Business Development) and is always looking for excellent candidates. If you do not see a job of interest listed, please email your resume to Careers@nhcc.us for future consideration.

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