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FCM - Director of Mid-Market Sales - Boston, MA

StudentUniverse, Oklahoma City, Oklahoma, United States

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FCM - Senior Sales Director, Mid-Market - Boston, MA

FCM takes a holistic approach to corporate travel, specializing in managing national and global travel programs for medium and large businesses. Ranked as one of the world’s top five travel management companies, it has a business network in over 97 countries and global headquarters in London, Brisbane, Singapore and New York. Backed by the global strength of Flight Centre Travel Group (FCTG), FCM combines local expertise and global experience to provide clients with a truly bespoke experience. Established in June 2004, FCM has been named World’s Best Travel Management Company for eight years running at the World Travel Awards. To learn more about FCM please click HERE

About The Opportunity

FCM Travel is a leading US business travel management company with substantial growth plans looking for someone who succeeds in a dynamic, fast-paced, high-energy, high-motivation environment. Due to growth, we have an excellent opportunity for an experienced mid-size market Sales Director to join our successful sales team. The Sales Director will contribute to the growth of FCM in the mid-size multinational business travel sector by sourcing, selecting, and securing global companies corporate travel accounts.

At FCM Travel you will be responsible for the successful pursuit, engagement, and sale of FCM Travel services to mid to large size national and multinational organizations. This individual will be required to drive this type of client acquisition in this market space by building and developing senior level contacts locally and globally, setting the sales strategy and negotiating with the clients for new business. This individual will contribute to all facets of sales, including prospecting, managing data in Salesforce, product demonstrations, contracting and commercial negotiations. The ideal candidate has a strong contact network and experience selling directly to Upper-Level Management. They will be expected to present customized solutions and a compelling value proposition to the customer’s executive level staff and multiple stakeholders globally to close profitable sales.

Key Responsibilities

Lead the full sales lifecycle for target clients, from solution development to deal closure

Identify, qualify, and secure new mid-sized national and multinational business for the FCM Brand

Actively contribute to growth strategies and the broader business plan

Deliver results aligned with set objectives

Address and manage complex, large-scale business Requests for Proposals (RFPs)

Cultivate key stakeholder relationships in target organizations, facilitating interactions between their leadership and FCM's

Maintain a strong opportunity pipeline and thoroughly document all account activity

Liaise with your counterparts around the world to formulate joint strategies to effectively communicate and consult with prospective local contacts

Experience & Qualifications

8+ years of professional B2B sales experience with strategic & consultative selling and negotiating skills. Including a minimum of 3 years related to acquiring complex multinational accounts

Travel industry experience essential; expertise in Travel Management Companies (TMC) practices a major advantage

Proven track record of success in navigating intricate sales cycles involving multiple stakeholders

Exceptional communication skills, both written and verbal, with the ability to effectively present to audiences of varying sizes and management levels

Strong aptitude for building and nurturing client relationships, coupled with excellent influencing and contract negotiation abilities

Expertise in managing an extensive book of business, showcasing a high conversion rate as an effective closer

Familiarity with Salesforce and HighSpot, alongside solid proficiency in MS Office Suite (Word, Excel, PowerPoint)

Analysis experience should include working with clients to develop business requirements and business process reviews

Ability to work independently, demonstrating self-motivation in achieving ambitious sales goals

Willingness and ability to travel nationally and internationally to fulfill territory responsibilities

Established network of contacts within flagship companies, with the capability to secure key meetings and convert leads into business opportunities

Work Perks & Benefits Work Perks

- What’s in it for you:

Have fun:

At the heart of everything we do at Flight Centre is a desire to have fun.

Reward & Recognition:

Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering.

Use your smarts:

Our people use their quick thinking, expertise, and tenacity to always figure things out.

Love for travel:

A culture that values travel and the passion to share it with clients.

Personal connections:

We are a big business founded on personal relationships.

Diversity, Equity & Inclusion:

DEI initiatives and inclusive practices across the organization.

A career, not a job:

Genuine opportunities for growth and evolution.

We back our people:

Commitment to professional and personal development.

Giving Back:

CSR programs, volunteering, fundraising, and eco-friendly initiatives.

Benefits Include:

Paid Time Off: up to 15 vacation days, 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 holidays ( prorated and increasing with tenure).

Health & Wellness Programs and Employee Financial Wellness Services

National/International Award Nights and Conferences

Health benefits including medical, dental, vision, gender-affirming care, and fertility care

Insurance options including hospital indemnity, AD&D, critical illness, long-term and short-term disability

Flexible Spending Accounts

Employee Assistance Program

401k with partial match

Tuition Reimbursement

Employee Share Plan – option to purchase company stock with partial match

Global career opportunities within a network of brands

*Vacation, Personal, and Sick time accrual varies by full-time/part-time status. Holidays are paid time off or holiday pay if required to work.

If this sounds like the opportunity you have been waiting for then APPLY NOW.

For this position, we anticipate offering an annual salary of $125,000 plus commission/incentive earnings based on targets. Salary varies by experience, location, and requirements.

We thank all candidates for their interest; however, only those selected to continue will be contacted.

Our number one philosophy? Our people. Flight Centre Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com

Travel Weekly Magellan Awards : Silver Winner for Accessibility and Inclusivity (2023) GBTA WINiT : DEI Leadership Pinnacle Award (2023) CHHR : 5-Star DE&I Employer (2023, 2024) Seramount, FCTG Mexico : Member of the Global Inclusion Index (2023, 2024) Newsweek : America’s Greatest Workplaces for Diversity (2024)

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