Zoom
Overview
As a Zoom Gateway DevOps Engineer, you will work on high-impact, large-scale systems that support Zoom AI and Machine Learning services. You will be part of a fast-moving, technically advanced team focused on building and maintaining highly available (99.999%) services. This is a hands-on role with opportunities to grow, innovate, and contribute to Zoom’s cutting-edge AI initiatives. The Zoom Gateway DevOps team is a collaborative, fast-paced group focused on enabling scalable, reliable, and secure infrastructure for Zoom AI and Machine Learning services. With a mix of experienced and early-career engineers, the team fosters an open environment where knowledge sharing, innovation, and hands-on problem solving are part of the everyday culture. Responsibilities
Maintaining Zoom AI services’ release deployment and maintenance Designing and implementing zero-downtime Zoom services (99.999%) Developing CI/CD automation to maintain a scalable architecture Working closely with developers Automating monitoring metrics, identifying and troubleshooting service issues What we’re looking for
Hands-on expertise in AWS SageMaker and AWS Bedrock Demonstrate experience in Kubernetes and Docker Skills in using Git, Jenkins, ArgoCD, and other DevOps tools Expertise in Prometheus, Grafana, ELK Stack, and related monitoring tools Strong programming skills in Python, Shell, and other scripting languages Experience writing and managing Ansible Playbooks and working with Ansible Tower Deep understanding of Linux systems and shell environments Experience with AWS cloud infrastructure Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role (Hybrid, Remote, or In-Person) is indicated in the job description/posting. Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks to support physical, mental, emotional, and financial health; help with work-life balance; and contribute to the community in meaningful ways. About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To ensure our products and culture continue to reflect diverse perspectives, Zoom never discriminates on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is an equal opportunity workplace and an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives, including qualified applicants with arrest and conviction records and any applicants requiring reasonable accommodations in accordance with the law. If you need assistance or accommodations during the hiring process, please email careers@zoom.us. Salary Range or On Target Earnings: Minimum: $87,600.00 Maximum: $186,000.00 In addition to base salary and/or OTE, Zoom has a Total Direct Compensation philosophy that considers base salary, bonus, and equity value. Starting pay will be based on qualifications and experience, and there may be location-based variations in the compensation range. Anticipated Position Close Date: 10/10/25
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As a Zoom Gateway DevOps Engineer, you will work on high-impact, large-scale systems that support Zoom AI and Machine Learning services. You will be part of a fast-moving, technically advanced team focused on building and maintaining highly available (99.999%) services. This is a hands-on role with opportunities to grow, innovate, and contribute to Zoom’s cutting-edge AI initiatives. The Zoom Gateway DevOps team is a collaborative, fast-paced group focused on enabling scalable, reliable, and secure infrastructure for Zoom AI and Machine Learning services. With a mix of experienced and early-career engineers, the team fosters an open environment where knowledge sharing, innovation, and hands-on problem solving are part of the everyday culture. Responsibilities
Maintaining Zoom AI services’ release deployment and maintenance Designing and implementing zero-downtime Zoom services (99.999%) Developing CI/CD automation to maintain a scalable architecture Working closely with developers Automating monitoring metrics, identifying and troubleshooting service issues What we’re looking for
Hands-on expertise in AWS SageMaker and AWS Bedrock Demonstrate experience in Kubernetes and Docker Skills in using Git, Jenkins, ArgoCD, and other DevOps tools Expertise in Prometheus, Grafana, ELK Stack, and related monitoring tools Strong programming skills in Python, Shell, and other scripting languages Experience writing and managing Ansible Playbooks and working with Ansible Tower Deep understanding of Linux systems and shell environments Experience with AWS cloud infrastructure Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role (Hybrid, Remote, or In-Person) is indicated in the job description/posting. Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks to support physical, mental, emotional, and financial health; help with work-life balance; and contribute to the community in meaningful ways. About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To ensure our products and culture continue to reflect diverse perspectives, Zoom never discriminates on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is an equal opportunity workplace and an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives, including qualified applicants with arrest and conviction records and any applicants requiring reasonable accommodations in accordance with the law. If you need assistance or accommodations during the hiring process, please email careers@zoom.us. Salary Range or On Target Earnings: Minimum: $87,600.00 Maximum: $186,000.00 In addition to base salary and/or OTE, Zoom has a Total Direct Compensation philosophy that considers base salary, bonus, and equity value. Starting pay will be based on qualifications and experience, and there may be location-based variations in the compensation range. Anticipated Position Close Date: 10/10/25
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