Abode
Overview
Abode, one of the largest nonprofits working to end homelessness in the Bay Area, is seeking a
Resident Services Coordinator
for our programs in San Francisco County. The
Resident Services Coordinator
is responsible for the provision of housing stabilization services to households who are homeless and/or low income. The role includes a variety of services to increase housing stability, such as counseling, referrals to financial/credit counseling, referrals to legal services, and developing an individualized housing plan that includes a path to permanent housing stability following financial assistance. This position coordinates services to ensure participants are connected to other necessary supportive services. The People and Culture : You will be surrounded by talented, supportive leaders and teams. Abode Services recognizes employees’ efforts, seeks input, and values diversity. We strive to recruit and retain employees from all backgrounds.
Responsibilities
Assist with outreach/recruitment by identifying and referring applicants who meet program criteria and have housing needs when openings are available.
Assist in screening potential applicants and assess their ability to live independently.
Conduct weekly meetings with residents to perform initial needs assessments and develop individual self-sufficiency/service plans with periodic updates.
Facilitate parenting classes, child enrichment activities, and health education workshops.
Administer screenings for Children birth to 5 using the ASQ/SE.
Assist residents in retaining housing by connecting them to community services such as crisis intervention, rehab, income support, benefits, employment assistance, health services, substance recovery, and family involvement.
Provide referrals for further assessment or treatment services for areas of concern within the household.
Provide support and coverage at other supportive housing sites as needed.
Develop collaborative relationships with local service providers and community agencies; maintain positive relations with the surrounding neighborhood.
Provide crisis intervention as needed and when requested by property management or program participants.
Collaborate with property management to foster a sense of ownership and community among residents.
Develop a community calendar of educational, recreational, and civic engagement activities.
Maintain and secure comprehensive case files and prepare and submit program reports as required.
Other duties as assigned.
Qualifications
Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or related field.
1 year of case management experience providing services to homeless or low-income individuals and/or families.
Use of a personal vehicle and proof of valid California Driver's License and current auto insurance, with a clean DMV record; driving and transportation of participants when required.
Ability to work flexible hours, including some weekends and evenings when required.
Benefits
$28.85 per hour to $31.00 per hour
100% paid health benefits for employees
31 PTO / Holidays per year
403(b) Retirement Plan with Employer Match & Contribution Programs
Dynamic, mission-driven culture and supportive leadership
Professional Development Opportunities, Leadership Academy Programs, Annual All Staff Events & Holidays
Notice This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice. Abode Services is an Equal Opportunity Employer / Drug Free Workplace.
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Abode, one of the largest nonprofits working to end homelessness in the Bay Area, is seeking a
Resident Services Coordinator
for our programs in San Francisco County. The
Resident Services Coordinator
is responsible for the provision of housing stabilization services to households who are homeless and/or low income. The role includes a variety of services to increase housing stability, such as counseling, referrals to financial/credit counseling, referrals to legal services, and developing an individualized housing plan that includes a path to permanent housing stability following financial assistance. This position coordinates services to ensure participants are connected to other necessary supportive services. The People and Culture : You will be surrounded by talented, supportive leaders and teams. Abode Services recognizes employees’ efforts, seeks input, and values diversity. We strive to recruit and retain employees from all backgrounds.
Responsibilities
Assist with outreach/recruitment by identifying and referring applicants who meet program criteria and have housing needs when openings are available.
Assist in screening potential applicants and assess their ability to live independently.
Conduct weekly meetings with residents to perform initial needs assessments and develop individual self-sufficiency/service plans with periodic updates.
Facilitate parenting classes, child enrichment activities, and health education workshops.
Administer screenings for Children birth to 5 using the ASQ/SE.
Assist residents in retaining housing by connecting them to community services such as crisis intervention, rehab, income support, benefits, employment assistance, health services, substance recovery, and family involvement.
Provide referrals for further assessment or treatment services for areas of concern within the household.
Provide support and coverage at other supportive housing sites as needed.
Develop collaborative relationships with local service providers and community agencies; maintain positive relations with the surrounding neighborhood.
Provide crisis intervention as needed and when requested by property management or program participants.
Collaborate with property management to foster a sense of ownership and community among residents.
Develop a community calendar of educational, recreational, and civic engagement activities.
Maintain and secure comprehensive case files and prepare and submit program reports as required.
Other duties as assigned.
Qualifications
Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or related field.
1 year of case management experience providing services to homeless or low-income individuals and/or families.
Use of a personal vehicle and proof of valid California Driver's License and current auto insurance, with a clean DMV record; driving and transportation of participants when required.
Ability to work flexible hours, including some weekends and evenings when required.
Benefits
$28.85 per hour to $31.00 per hour
100% paid health benefits for employees
31 PTO / Holidays per year
403(b) Retirement Plan with Employer Match & Contribution Programs
Dynamic, mission-driven culture and supportive leadership
Professional Development Opportunities, Leadership Academy Programs, Annual All Staff Events & Holidays
Notice This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice. Abode Services is an Equal Opportunity Employer / Drug Free Workplace.
#J-18808-Ljbffr