Chartwells Higher Education Dining Services
RETAIL DINING MANAGER - Northeastern University - Boston, MA
Chartwells Higher Education Dining Services, Boston, Massachusetts, us, 02298
Overview
Retail Dining Manager – Northeastern University, Boston, MA Location: Two retail concepts on campus Salary: $75,000 - $80,000 Chartwells Higher Education, part of Compass Group USA, re-invents the on-campus dining experience by investing in high-tech, food-infused social spaces that promote meaningful relationships and interactions. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. Job Summary Working as Retail Manager , you will be responsible for the successful retail operations of Food & Nutrition Services under the direction of the General Manager.
Key Responsibilities
Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of hourly team members
Ensures customer satisfaction and good public relations through the safe and efficient use of resources
Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation
Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines
Communicates effectively with all team members, patients and families
Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds
Preferred Qualifications
Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training
Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
P&L accountability and contract-managed service experience is desirable
Experience with cash retail operations
Retail marketing experiences are highly desirable
Supervisory, leadership, management and coaching skills
Good communication skills both written and verbal
Ability to communicate on various levels to include management, customer and associate levels
Knowledge of financial, budgetary, accounting and computational practices
Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
Benefits & Additional Information
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs) Paid Parental Leave
Personal Leave
Assciates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID:
1452049
Chartwells HE
KRISTINA MCCARTHY
Associates at Chartwells Higher Ed are offered many fantastic benefits.
EEO Statement:
Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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Retail Dining Manager – Northeastern University, Boston, MA Location: Two retail concepts on campus Salary: $75,000 - $80,000 Chartwells Higher Education, part of Compass Group USA, re-invents the on-campus dining experience by investing in high-tech, food-infused social spaces that promote meaningful relationships and interactions. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. Job Summary Working as Retail Manager , you will be responsible for the successful retail operations of Food & Nutrition Services under the direction of the General Manager.
Key Responsibilities
Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of hourly team members
Ensures customer satisfaction and good public relations through the safe and efficient use of resources
Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation
Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines
Communicates effectively with all team members, patients and families
Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds
Preferred Qualifications
Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training
Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
P&L accountability and contract-managed service experience is desirable
Experience with cash retail operations
Retail marketing experiences are highly desirable
Supervisory, leadership, management and coaching skills
Good communication skills both written and verbal
Ability to communicate on various levels to include management, customer and associate levels
Knowledge of financial, budgetary, accounting and computational practices
Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
Benefits & Additional Information
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs) Paid Parental Leave
Personal Leave
Assciates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID:
1452049
Chartwells HE
KRISTINA MCCARTHY
Associates at Chartwells Higher Ed are offered many fantastic benefits.
EEO Statement:
Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
#J-18808-Ljbffr