Belcan
Overview
Job Title: Digital Technology Architect and ServiceNow Developer Location: Oshkosh, WI. Hybrid - must work 3 days a week at one of the following sites: Oshkosh, WI; Hagerstown, MD; McConnellsburg, PA. Zip Code: 54902. Duration: Direct Hire. Pay Rate: $120K-$130K (DOE). US Citizens Only. Start Date: Immediate. Note: This role may require relocation assistance based on location and candidate needs. Responsibilities
Lead the design, development, and implementation of ServiceNow solutions tailored to business requirements. Drive platform enhancements through ServiceNow upgrades and new feature implementations, including participation in semi-annual upgrades. Apply advanced knowledge of ServiceNow modules like ITAM and ITOM to drive best practices and efficiencies. Provide prompt and effective support for day-to-day platform operations, addressing incidents, root cause analysis, and long-term resolution. Collaborate with stakeholders to analyze requirements, propose solutions, and translate business needs into technical deliverables. Follow SDLC or Agile methodologies to ensure on-time, within-budget delivery. Document architectural designs, data flows, code, and configurations to maintain traceability and platform integrity. Partner with ITOM, ITAM, and CMDB experts to enhance discovery, automation, and asset management capabilities. Ensure platform performance, data quality, and security standards compliance. Lead special projects and workstreams within the ecosystem to drive business process optimization and ROI. Consult with business partners on best practices for integrating across systems through REST, SOAP, JSON, and API standards. Work with cross-functional stakeholders to educate, present, and showcase design impacts and innovation. Act as an agent for change in process optimization and strategic planning for technology and business innovation. Minimum Qualifications
Five (5) or more years of ServiceNow development or implementation experience. ITIL, COBIT, financial planning, budgeting, business acumen. Strong written and verbal communication, customer service, stakeholder alignment, problem solving, critical thinking, leadership, coaching, delegation, and design thinking. Preferred Qualifications
Bachelor’s degree in Computer Science, Information Technology or related field. 7+ years of experience managing enterprise IT platforms, including ServiceNow and/or integrations platforms like Boomi. Proven experience leading ServiceNow implementations and custom development. Knowledge of ITIL, DevOps, and Agile methodologies. Experience in AI/ML driven automation and self-service solutions. Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
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Job Title: Digital Technology Architect and ServiceNow Developer Location: Oshkosh, WI. Hybrid - must work 3 days a week at one of the following sites: Oshkosh, WI; Hagerstown, MD; McConnellsburg, PA. Zip Code: 54902. Duration: Direct Hire. Pay Rate: $120K-$130K (DOE). US Citizens Only. Start Date: Immediate. Note: This role may require relocation assistance based on location and candidate needs. Responsibilities
Lead the design, development, and implementation of ServiceNow solutions tailored to business requirements. Drive platform enhancements through ServiceNow upgrades and new feature implementations, including participation in semi-annual upgrades. Apply advanced knowledge of ServiceNow modules like ITAM and ITOM to drive best practices and efficiencies. Provide prompt and effective support for day-to-day platform operations, addressing incidents, root cause analysis, and long-term resolution. Collaborate with stakeholders to analyze requirements, propose solutions, and translate business needs into technical deliverables. Follow SDLC or Agile methodologies to ensure on-time, within-budget delivery. Document architectural designs, data flows, code, and configurations to maintain traceability and platform integrity. Partner with ITOM, ITAM, and CMDB experts to enhance discovery, automation, and asset management capabilities. Ensure platform performance, data quality, and security standards compliance. Lead special projects and workstreams within the ecosystem to drive business process optimization and ROI. Consult with business partners on best practices for integrating across systems through REST, SOAP, JSON, and API standards. Work with cross-functional stakeholders to educate, present, and showcase design impacts and innovation. Act as an agent for change in process optimization and strategic planning for technology and business innovation. Minimum Qualifications
Five (5) or more years of ServiceNow development or implementation experience. ITIL, COBIT, financial planning, budgeting, business acumen. Strong written and verbal communication, customer service, stakeholder alignment, problem solving, critical thinking, leadership, coaching, delegation, and design thinking. Preferred Qualifications
Bachelor’s degree in Computer Science, Information Technology or related field. 7+ years of experience managing enterprise IT platforms, including ServiceNow and/or integrations platforms like Boomi. Proven experience leading ServiceNow implementations and custom development. Knowledge of ITIL, DevOps, and Agile methodologies. Experience in AI/ML driven automation and self-service solutions. Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
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