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Western Veterinary Partners

Veterinary Receptionist

Western Veterinary Partners, West Hollywood, California, United States, 90069

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Laurel Pet Hospital is seeking an outgoing? Client Service Representative?to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.

This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a flexible full-time position, with a 4/10 schedule and availability needed Monday-Sunday.

Full-time benefits and compensation**:

Compensation: $20-23 per hour, for each hour worked* Health package: Medical, dental, and vision insurance Life insurance and disability Employee Assistance Program 401k options Paid time off in accordance with site policy and applicable law Personal pet discount Uniform allowance Minimum qualifications and skill set:

1+ years of client service experience Previous veterinary experience is required Proficiency in the following skills

Customer service and client communication Prioritizing and managing multiple responsibilities

in a fast-paced environment Working independently and as part of a team Reliability and punctuality Adapting to feedback and being coachable

At Laurel Pet Hospital, our support staff is the heart of our practice. We are seeking motivated, reliable, and enthusiastic individuals who thrive in a fast-paced, team-oriented environment. From client communication to hands-on assistance, you'll play a vital role in ensuring both pets and their people feel cared for. We offer mentorship, career development opportunities, and the chance to work alongside experienced professionals who truly value teamwork. If you're eager to build your skills in veterinary medicine while providing outstanding customer service, Laurel Pet Hospital is the place for you! *To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.