Western Veterinary Partners
Richmond Avenue Animal Hospital
is seeking a
Client Service Representative
to join our team! Our CSRs serve a vital role as the first and last point of contact with clients and their pets. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while balancing between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, and committed to contributing to a team-focused environment.
This can be a
Full-Time
or
Part-Time
position with flexible scheduling options and availability is needed Monday-Saturday.
Benefits and Compensation ** Compensation:
$16-$19 per hour, for each hour worked* Health Package:
Medical, Dental, and Vision Insurance (with HSA options) Life Insurance and Disability Employee Assistance Program 401k options Paid time off in accordance with site policy and applicable law Personal pet discount Professional development And more!
At Richmond Avenue, excellence isn't just a goal-it's a standard. We believe that good medicine starts with strong processes, ongoing training, and advanced technology, but great medicine goes further. It's built on collaboration, attention to detail, and a shared commitment to doing what's best for every patient. Our team operates with a built-in network of second and third opinions, ensuring that every pet receives thoughtful, thorough care. This collaborative approach leads to more effective treatment plans, better outcomes, and the kind of care our clients have become accustomed to.
We offer a level of veterinary care that's both compassionate and cutting-edge. Our
AAHA Accreditation
reflects our commitment to the highest standards, a distinction earned by fewer than 15% of practices nationwide. From diagnostics to treatment, grooming to boarding, our facility is equipped to support pets through every stage of life. Most importantly, our team is driven by love-for animals, for medicine, and for the people who trust us with their companions. If you're passionate about delivering exceptional care and want to be part of a team that values collaboration and growth, we'd love to meet you!
#SPO *To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.
is seeking a
Client Service Representative
to join our team! Our CSRs serve a vital role as the first and last point of contact with clients and their pets. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while balancing between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, and committed to contributing to a team-focused environment.
This can be a
Full-Time
or
Part-Time
position with flexible scheduling options and availability is needed Monday-Saturday.
Benefits and Compensation ** Compensation:
$16-$19 per hour, for each hour worked* Health Package:
Medical, Dental, and Vision Insurance (with HSA options) Life Insurance and Disability Employee Assistance Program 401k options Paid time off in accordance with site policy and applicable law Personal pet discount Professional development And more!
At Richmond Avenue, excellence isn't just a goal-it's a standard. We believe that good medicine starts with strong processes, ongoing training, and advanced technology, but great medicine goes further. It's built on collaboration, attention to detail, and a shared commitment to doing what's best for every patient. Our team operates with a built-in network of second and third opinions, ensuring that every pet receives thoughtful, thorough care. This collaborative approach leads to more effective treatment plans, better outcomes, and the kind of care our clients have become accustomed to.
We offer a level of veterinary care that's both compassionate and cutting-edge. Our
AAHA Accreditation
reflects our commitment to the highest standards, a distinction earned by fewer than 15% of practices nationwide. From diagnostics to treatment, grooming to boarding, our facility is equipped to support pets through every stage of life. Most importantly, our team is driven by love-for animals, for medicine, and for the people who trust us with their companions. If you're passionate about delivering exceptional care and want to be part of a team that values collaboration and growth, we'd love to meet you!
#SPO *To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.