Virginia Jobs
Title:
Dispatcher or Dispatcher Trainee DSPW0411
State Role Title:
Emergency Coordinator I or Emergency Coordinator II
Hiring Range:
Hourly Rate is $26.90 for applicants with experience. Dispatcher Trainees hourly rate will be $24.46.
Pay Band:
3 or 4
Agency:
Department of State Police
Location: Chesapeake, Virginia
Agency Website: vsp.virginia.gov
Recruitment Type:
General Public - G
Job Duties
•Candidates with prior dispatching training and experience may be hired as a Dispatcher (Emergency Coordinator II), and the hourly rate will be $26.90.
•Candidates with limited experience are hired as a Dispatcher Trainee (Emergency Coordinator I - pay-band 3, hourly rate will be $24.46). After satisfactory completion of a four-to-six-month training regimen, employees progress to a Dispatcher (Emergency Coordinator II - pay-band 4) and will receive a 10% hourly rate increase.
•Experienced candidates who are not placed in a trainee status are not eligible for the 10% hourly rate increase.
About the Position: The Virginia State Police (VSP) is seeking to hire a Dispatcher or Dispatcher Trainee at the Division V Headquarters in Chesapeake, Virginia. The job duties for this position include but are not limited to:
• Performing work within a specific geographical area by sending and receiving information and by sending emergency assistance or service equipment as required assisting law enforcement personnel or the public. • Aiding law enforcement personnel, emergency personnel, the public, and the media. • Operating a variety of equipment. • Maintaining various logs and records of activities. • Accessing information through several systems including Computer Aided Dispatch (CAD), Virginia Criminal Information Network (VCIN), National Crime Information Center (NCIC), National Law Enforcement Telecommunications System (NLETS) and other databases. • May work rotating shifts and is considered essential personnel.
About the Agency:
We are seeking to expand our diverse team of change makers and innovators. As a member of the VSP family, you would make a difference by serving every city, county, town, resident, and visitors of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with VSP!
VSP embraces inclusion and diversity in our workforce and in the protection of all people. We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become a best-in-class state government agency. We are firmly committed to our family-like culture and are seeking to expand our team.
Minimum Qualifications
Knowledge:
• Of operating standard office equipment such as fax and copy machines.
Skills:
• In operating computers. • In using Microsoft Office software applications. • In data entry. • In problem solving. • In customer service skills.
Abilities:
• To effectively communicate with the public. • To work in a high pressure, high stress environment. • To exercise resourcefulness and sound judgement under stress and multitask. • To manage complaints/compliments, directing to appropriate supervision. • To enter/record information into automated systems and keep records and logs updated. • To communicate effectively orally and in writing in English. • To be flexible, work effectively independently and as a member of a team. • To work holidays, weekends and rotating shifts.
• Successfully complete required training within six (6) months from hire. • Must be able to become Virginia Criminal Information Network (VCIN) certified which requires either United States citizenship or a lawful permanent resident of the United States and eligible for naturalization. • May work rotating shifts and is considered essential personnel. • High School Diploma or GED equivalent.
Additional Considerations
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.
Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at https://jobs.virginia.gov and must be received by 11:55 P. M. on October 14, 2025. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.
PageUp provides confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Talent Acquisition & Employee Relations Section of the Human Resources Division at civilianemployment@vsp.virginia.gov.
It is the policy of the Department of State Police (the Department) to assure equal employment opportunity to all applicants for employment and current employees. The Department strongly prohibits discrimination based on race, sex, color, national origin, religion, sexual orientation, gender identity or expression, age, military status, political affiliation, disability, genetic information, ethnic background, pregnancy, and childbirth.
This policy shall be adhered to in all facets of Departmental employment practices. It is not the intent of this policy to permit or require the lowering of bona fide job requirements or qualification standards to give preference to any applicant for employment or employee. Affirmative measures shall be taken to recruit and retain qualified individuals at all levels of the Department and to embrace and foster diversity, opportunity, and inclusion in the workplace.
REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST
(V)alor (S)ervice (P)ride
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note :
Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Dispatcher or Dispatcher Trainee DSPW0411
State Role Title:
Emergency Coordinator I or Emergency Coordinator II
Hiring Range:
Hourly Rate is $26.90 for applicants with experience. Dispatcher Trainees hourly rate will be $24.46.
Pay Band:
3 or 4
Agency:
Department of State Police
Location: Chesapeake, Virginia
Agency Website: vsp.virginia.gov
Recruitment Type:
General Public - G
Job Duties
•Candidates with prior dispatching training and experience may be hired as a Dispatcher (Emergency Coordinator II), and the hourly rate will be $26.90.
•Candidates with limited experience are hired as a Dispatcher Trainee (Emergency Coordinator I - pay-band 3, hourly rate will be $24.46). After satisfactory completion of a four-to-six-month training regimen, employees progress to a Dispatcher (Emergency Coordinator II - pay-band 4) and will receive a 10% hourly rate increase.
•Experienced candidates who are not placed in a trainee status are not eligible for the 10% hourly rate increase.
About the Position: The Virginia State Police (VSP) is seeking to hire a Dispatcher or Dispatcher Trainee at the Division V Headquarters in Chesapeake, Virginia. The job duties for this position include but are not limited to:
• Performing work within a specific geographical area by sending and receiving information and by sending emergency assistance or service equipment as required assisting law enforcement personnel or the public. • Aiding law enforcement personnel, emergency personnel, the public, and the media. • Operating a variety of equipment. • Maintaining various logs and records of activities. • Accessing information through several systems including Computer Aided Dispatch (CAD), Virginia Criminal Information Network (VCIN), National Crime Information Center (NCIC), National Law Enforcement Telecommunications System (NLETS) and other databases. • May work rotating shifts and is considered essential personnel.
About the Agency:
We are seeking to expand our diverse team of change makers and innovators. As a member of the VSP family, you would make a difference by serving every city, county, town, resident, and visitors of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with VSP!
VSP embraces inclusion and diversity in our workforce and in the protection of all people. We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become a best-in-class state government agency. We are firmly committed to our family-like culture and are seeking to expand our team.
Minimum Qualifications
Knowledge:
• Of operating standard office equipment such as fax and copy machines.
Skills:
• In operating computers. • In using Microsoft Office software applications. • In data entry. • In problem solving. • In customer service skills.
Abilities:
• To effectively communicate with the public. • To work in a high pressure, high stress environment. • To exercise resourcefulness and sound judgement under stress and multitask. • To manage complaints/compliments, directing to appropriate supervision. • To enter/record information into automated systems and keep records and logs updated. • To communicate effectively orally and in writing in English. • To be flexible, work effectively independently and as a member of a team. • To work holidays, weekends and rotating shifts.
• Successfully complete required training within six (6) months from hire. • Must be able to become Virginia Criminal Information Network (VCIN) certified which requires either United States citizenship or a lawful permanent resident of the United States and eligible for naturalization. • May work rotating shifts and is considered essential personnel. • High School Diploma or GED equivalent.
Additional Considerations
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.
Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at https://jobs.virginia.gov and must be received by 11:55 P. M. on October 14, 2025. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.
PageUp provides confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Talent Acquisition & Employee Relations Section of the Human Resources Division at civilianemployment@vsp.virginia.gov.
It is the policy of the Department of State Police (the Department) to assure equal employment opportunity to all applicants for employment and current employees. The Department strongly prohibits discrimination based on race, sex, color, national origin, religion, sexual orientation, gender identity or expression, age, military status, political affiliation, disability, genetic information, ethnic background, pregnancy, and childbirth.
This policy shall be adhered to in all facets of Departmental employment practices. It is not the intent of this policy to permit or require the lowering of bona fide job requirements or qualification standards to give preference to any applicant for employment or employee. Affirmative measures shall be taken to recruit and retain qualified individuals at all levels of the Department and to embrace and foster diversity, opportunity, and inclusion in the workplace.
REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST
(V)alor (S)ervice (P)ride
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note :
Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.