Ressler Motor Group
Description:
Are you a motivated and customer-focused individual looking to join a dynamic team in the automotive industry? Ressler Motor Company is currently seeking enthusiastic candidates to join our Business Development Center (BDC) as BDC Representatives. In this role, you will play a vital part in our dealership's success by connecting with customers and assisting them in finding their perfect vehicle and service solutions.
Key Responsibilities:
Customer Engagement:
Engage with customers via phone, email, and other digital communication channels to understand their automotive needs and preferences. Lead Management:
Manage incoming leads and inquiries, ensuring timely and personalized responses to potential customers. Appointment Scheduling:
Schedule appointments for customers to visit our dealership for vehicle purchases, test drives, and service appointments. Product Knowledge:
Develop a strong understanding of our new and used vehicle inventory, as well as our service offerings, to effectively assist customers. Customer Follow-up:
Follow up with customers to ensure a positive buying and servicing experience, address any questions or concerns, and gather feedback. Sales Support:
Collaborate with our sales and service teams to facilitate a seamless customer journey from inquiry to purchase or service. Requirements:
Exceptional communication and interpersonal skills. Customer-centric mindset with a passion for providing outstanding service. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Previous experience in customer service, sales, or a call center is a plus. Proficiency in using CRM systems and digital communication tools. A high level of professionalism and a positive attitude. Strong organizational and time management skills. Compensation details:
17-22 Hourly Wage PI2dc87bf2c7dd-29952-32828795
Engage with customers via phone, email, and other digital communication channels to understand their automotive needs and preferences. Lead Management:
Manage incoming leads and inquiries, ensuring timely and personalized responses to potential customers. Appointment Scheduling:
Schedule appointments for customers to visit our dealership for vehicle purchases, test drives, and service appointments. Product Knowledge:
Develop a strong understanding of our new and used vehicle inventory, as well as our service offerings, to effectively assist customers. Customer Follow-up:
Follow up with customers to ensure a positive buying and servicing experience, address any questions or concerns, and gather feedback. Sales Support:
Collaborate with our sales and service teams to facilitate a seamless customer journey from inquiry to purchase or service. Requirements:
Exceptional communication and interpersonal skills. Customer-centric mindset with a passion for providing outstanding service. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Previous experience in customer service, sales, or a call center is a plus. Proficiency in using CRM systems and digital communication tools. A high level of professionalism and a positive attitude. Strong organizational and time management skills. Compensation details:
17-22 Hourly Wage PI2dc87bf2c7dd-29952-32828795