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J.P. Morgan

Product Manager - Digital & Design - Vice President

J.P. Morgan, Plano, Texas, us, 75086

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Job Information

Job Identification

210620620

Job Category

Product Management

Business Unit

Commercial & Investment Bank

Posting Date

2025-05-06, 11:20 a.m.

Locations

8181 Communications Pkwy Bldg B, Plano, TX, 75024, US; 3223 Hanover St, Palo Alto, CA, 94304, US; 1370 Avenue Of The Americas, New York, NY, 10019, US; 10 S Dearborn St, Chicago, IL, 60603, US

Job Schedule

Full time

Job Shift

Day

Base Pay/Salary

New York,NY $122,550.00-$201,000.00; Palo Alto,CA $122,550.00-$201,000.00; Chicago,IL $109,250.00-$177,500.00

Job Description You enjoy shaping the future of product innovation, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager within the Payments Digital & Design team at Chase Connect, you will play a pivotal role in the innovation and development of new product offerings. You will lead the entire product life cycle, acting as the voice of the customer and focusing on creating profitable products that deliver value to our clients. Leveraging your extensive knowledge of product launch strategies, you will guide the successful introduction of products, collect vital feedback, and ensure superior client experiences. Committed to scalability, resiliency, and stability, you will work closely with cross-functional teams to deliver high-quality products that surpass customer expectations. This role is an integral part of JPMorganChase\'s primary digital platform for commercial banking.

Responsibilities

Develops a product strategy and product vision that delivers value to customers and aligns with company goals

Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

Builds the framework and tracks the product\'s key success metrics such as cost, feature and functionality, risk posture, and reliability

Oversee day-to-day product management such as requirements gathering and definition, project management, product delivery, client experience and communication, and prioritization

Manage client and competitor market research, develop product innovation roadmaps, and address fundamental trials of product commoditization

Lead all aspects of program life cycle management including market demands, technology trends, and the competitive field

Partner with stakeholders across Structuring, Sales, QR, UX, Marketing, Legal and Technology to deliver business results through strategic capability builds

Analyze industry trends and the competitor landscape to deliver better products

Demonstrates a hands-on approach, willing to dive into details and collaborate closely with cross-functional teams

Navigates and thrives in ambiguous environments, using strategic thinking and problem-solving skills to drive clarity and direction

Qualifications

Required qualifications, capabilities, and skills

8+ years of experience or equivalent expertise in product management or a relevant domain area

Advanced knowledge of the product development life cycle, design, and data analytics

Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Demonstrable experience in building scalable platform services

Ability to work under pressure, manage deadlines and/or unexpected changes in expectations or requirements

Aptitude for translating complex business needs into technical requirements and quickly become an expert in new domains

Understanding and experience of working within an agile framework – scrums, sprint planning, backlog refinement

Demonstrable experience of client-centric design practices

Consistently demonstrates clear and concise written and verbal communication

Preferred qualifications, capabilities, and skills

Masters and 5 years of experience in product management

Demonstrated prior experience working in a highly matrixed, complex organization

Legal Notice FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team J.P. Morgan\'s Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Commercial Banking provides credit and financing, treasury and payment services to clients—including corporations, municipalities, institutions, real estate services to clients—including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.

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