Hilton Worldwide, Inc.
Front Desk Supervisor - DoubleTree by Hilton Chicago Magnificent Mile
Hilton Worldwide, Inc., Chicago, Illinois, United States, 60290
Overview
Front Desk Supervisor - DoubleTree by Hilton Chicago Magnificent Mile (HOT0BZBM) Location: Doubletree Magnificent Mile, 300 E. Ohio St, Chicago 60622 The DoubleTree by Hilton Hotel Chicago- Magnificent Mile is looking for a Front Desk Supervisor to join the team. This contemporary, vibrant, and newly redesigned hotel is located just steps from Michigan Avenue shopping and Navy Pier. The Front Desk Supervisor is a full-time position, working rotating/flexible shifts, starting at either 7am–3pm or 3pm–11pm. Some overnights may be required. Weekends and holidays required. For full-time employees, Hilton offers comprehensive benefits including health insurance (medical, dental, vision), 401k (matching), extensive Paid Time Off, Team Member/Friend & Family Travel Program, Team Member recognition, and other Hilton perks. Our current wage range for this role is $24.00–$25.00 per hour. What will I be doing? Responsibilities
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff. What are we looking for?
We look for demonstration of Hilton values: Hospitality Integrity Leadership Teamwork Ownership Now The ideal candidate has at least 1 year of Front Office Supervisor experience. Knowledge of OnQ and Voice systems is a plus. In addition, we look for the following key attributes: Quality Productivity Customer Focus Benefits
Go Hilton travel program: 100 nights of discounted travel Access to DailyPay Hilton Shares: Employee stock purchase program with a discount Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks for eligible team members Debt-Free Education via Guild Education partnerships Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family Mental health resources through Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan with company match Available benefits may vary depending upon property-specific terms and conditions of employment Schedule: Full-time
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Front Desk Supervisor - DoubleTree by Hilton Chicago Magnificent Mile (HOT0BZBM) Location: Doubletree Magnificent Mile, 300 E. Ohio St, Chicago 60622 The DoubleTree by Hilton Hotel Chicago- Magnificent Mile is looking for a Front Desk Supervisor to join the team. This contemporary, vibrant, and newly redesigned hotel is located just steps from Michigan Avenue shopping and Navy Pier. The Front Desk Supervisor is a full-time position, working rotating/flexible shifts, starting at either 7am–3pm or 3pm–11pm. Some overnights may be required. Weekends and holidays required. For full-time employees, Hilton offers comprehensive benefits including health insurance (medical, dental, vision), 401k (matching), extensive Paid Time Off, Team Member/Friend & Family Travel Program, Team Member recognition, and other Hilton perks. Our current wage range for this role is $24.00–$25.00 per hour. What will I be doing? Responsibilities
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff. What are we looking for?
We look for demonstration of Hilton values: Hospitality Integrity Leadership Teamwork Ownership Now The ideal candidate has at least 1 year of Front Office Supervisor experience. Knowledge of OnQ and Voice systems is a plus. In addition, we look for the following key attributes: Quality Productivity Customer Focus Benefits
Go Hilton travel program: 100 nights of discounted travel Access to DailyPay Hilton Shares: Employee stock purchase program with a discount Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks for eligible team members Debt-Free Education via Guild Education partnerships Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family Mental health resources through Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan with company match Available benefits may vary depending upon property-specific terms and conditions of employment Schedule: Full-time
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