Soni Resources
We are seeking a
Member Services Coordinator
to join our client's team. This role is focused on supporting members through inbound communication-no outbound sales calls-and handling a mix of administrative and logistics responsibilities, including mail processing. The right candidate will be detail-oriented, personable, and able to build positive relationships with members and colleagues.
Key Responsibilities Respond to member inquiries via phone, email, and ticketing systems; document each interaction thoroughly Support mail room and logistics operations, ensuring efficient handling of incoming and outgoing correspondence Assist with preparation and participation in the annual national conference Provide consistent, high-quality service and support to members and staff
Qualifications
4+ years of administrative experience (customer service background a plus) High school diploma required Strong organizational skills and ability to multitask effectively Emotional intelligence and a collaborative approach-must enjoy working with people and maintaining a professional demeanor
Compensation: $25/Hour Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
#SONIATX
Member Services Coordinator
to join our client's team. This role is focused on supporting members through inbound communication-no outbound sales calls-and handling a mix of administrative and logistics responsibilities, including mail processing. The right candidate will be detail-oriented, personable, and able to build positive relationships with members and colleagues.
Key Responsibilities Respond to member inquiries via phone, email, and ticketing systems; document each interaction thoroughly Support mail room and logistics operations, ensuring efficient handling of incoming and outgoing correspondence Assist with preparation and participation in the annual national conference Provide consistent, high-quality service and support to members and staff
Qualifications
4+ years of administrative experience (customer service background a plus) High school diploma required Strong organizational skills and ability to multitask effectively Emotional intelligence and a collaborative approach-must enjoy working with people and maintaining a professional demeanor
Compensation: $25/Hour Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
#SONIATX