Decagon
Overview
This range is provided by Decagon. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $200,000.00/yr - $260,000.00/yr About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time. Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We\u2019ve raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo. We\u2019re an in-office company, driven by a shared commitment to excellence and velocity. Our values customers are everything, relentless momentum, winners mindset, and stronger together shape how we work and grow as a team. In this role
As Decagon grows from 150+ to 1,000 employees, we are seeking a Senior HR Business Partner to serve as a trusted advisor to leaders across the organization. This is a foundational role: you\u2019ll provide hands-on partnership to executives and managers while building out the HRBP function for scale. You\u2019ll help us anticipate organizational needs, shape leadership effectiveness, and ensure our people strategy supports Decagon\u2019s rapid SaaS growth. You\u2019ll also establish the frameworks, playbooks, and practices that will become the backbone of our HRBP team as we scale globally. In this role, you will Act as a strategic advisor to senior leaders across Decagon (GTM, Product & Eng, Implementation & Customer Success) Partner with executives on org design, workforce planning, and team effectiveness. Provide coaching to leaders and managers on performance, feedback, and people leadership. Drive consistent and fair performance management, promotions, and career development processes. Collaborate with People Ops, L&D, and Talent Acquisition to ensure seamless onboarding, engagement, and employee experience. Own change management initiatives, guiding teams through periods of transformation and growth. Define and implement the HRBP operating model, setting the foundation for a growing HRBP team. Serve as a cultural ambassador, ensuring our values are embedded in everyday leadership and decision-making. Your background looks something like this
8 0 10+ years of experience in HR, with a strong track record as a HRBP or People Partner in high-growth SaaS or tech companies. Experience advising executive and senior leaders across multiple functions Expertise in org design, change management, workforce planning, and succession planning. Strong understanding of performance management, employee relations, compensation, and engagement practices Demonstrated ability to scale HRBP or People Partner functions from early stages into mature teams Excellent interpersonal and communication skills; able to build trust at all levels of the company. Comfortable operating in both strategic and hands-on capacities in a dynamic, fast-changing environment. Even better
You\u2019ve built or led the first HRBP function at a company scaling from hundreds to thousands of employees. You thrive in hypergrowth SaaS environments where ambiguity is the norm. You bring global HR experience (multi-country orgs, EORs, compliance at scale). You\u2019ve worked closely with Finance and Business leaders on headcount planning and compensation strategy. Benefits
Medical, dental, and vision benefits Take what you need vacation policy Daily lunches, dinners and snacks in the office to keep you at your best Compensation
$200K
260K + Offers Equity Seniority level
Mid-Senior level Employment type
Full-time Job function
Human Resources Industries Software Development Referrals increase your chances of interviewing at Decagon by 2x Foster City, CA $198,000 - $237,000 1 week ago San Francisco, CA $150,000 - $175,000 4 weeks ago San Francisco, CA $133,400 - $200,100 4 days ago San Francisco, CA $84,400 - $155,400 2 weeks ago San Francisco, CA $107,600 - $198,400 2 weeks ago San Francisco, CA $113,000 - $145,500 2 weeks ago San Leandro, CA $90,000 - $105,000 18 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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This range is provided by Decagon. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $200,000.00/yr - $260,000.00/yr About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time. Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We\u2019ve raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo. We\u2019re an in-office company, driven by a shared commitment to excellence and velocity. Our values customers are everything, relentless momentum, winners mindset, and stronger together shape how we work and grow as a team. In this role
As Decagon grows from 150+ to 1,000 employees, we are seeking a Senior HR Business Partner to serve as a trusted advisor to leaders across the organization. This is a foundational role: you\u2019ll provide hands-on partnership to executives and managers while building out the HRBP function for scale. You\u2019ll help us anticipate organizational needs, shape leadership effectiveness, and ensure our people strategy supports Decagon\u2019s rapid SaaS growth. You\u2019ll also establish the frameworks, playbooks, and practices that will become the backbone of our HRBP team as we scale globally. In this role, you will Act as a strategic advisor to senior leaders across Decagon (GTM, Product & Eng, Implementation & Customer Success) Partner with executives on org design, workforce planning, and team effectiveness. Provide coaching to leaders and managers on performance, feedback, and people leadership. Drive consistent and fair performance management, promotions, and career development processes. Collaborate with People Ops, L&D, and Talent Acquisition to ensure seamless onboarding, engagement, and employee experience. Own change management initiatives, guiding teams through periods of transformation and growth. Define and implement the HRBP operating model, setting the foundation for a growing HRBP team. Serve as a cultural ambassador, ensuring our values are embedded in everyday leadership and decision-making. Your background looks something like this
8 0 10+ years of experience in HR, with a strong track record as a HRBP or People Partner in high-growth SaaS or tech companies. Experience advising executive and senior leaders across multiple functions Expertise in org design, change management, workforce planning, and succession planning. Strong understanding of performance management, employee relations, compensation, and engagement practices Demonstrated ability to scale HRBP or People Partner functions from early stages into mature teams Excellent interpersonal and communication skills; able to build trust at all levels of the company. Comfortable operating in both strategic and hands-on capacities in a dynamic, fast-changing environment. Even better
You\u2019ve built or led the first HRBP function at a company scaling from hundreds to thousands of employees. You thrive in hypergrowth SaaS environments where ambiguity is the norm. You bring global HR experience (multi-country orgs, EORs, compliance at scale). You\u2019ve worked closely with Finance and Business leaders on headcount planning and compensation strategy. Benefits
Medical, dental, and vision benefits Take what you need vacation policy Daily lunches, dinners and snacks in the office to keep you at your best Compensation
$200K
260K + Offers Equity Seniority level
Mid-Senior level Employment type
Full-time Job function
Human Resources Industries Software Development Referrals increase your chances of interviewing at Decagon by 2x Foster City, CA $198,000 - $237,000 1 week ago San Francisco, CA $150,000 - $175,000 4 weeks ago San Francisco, CA $133,400 - $200,100 4 days ago San Francisco, CA $84,400 - $155,400 2 weeks ago San Francisco, CA $107,600 - $198,400 2 weeks ago San Francisco, CA $113,000 - $145,500 2 weeks ago San Leandro, CA $90,000 - $105,000 18 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr