Quest Global is hiring: Hardware Manager in Plainfield

Key Responsibilities:

• Receive and review concession (non-conformance) requests from originator
• Obtain clarification from originator to ensure completeness of concession submission
• Collate inputs for those performing concession’s Design Assessment
• Ensure concession submission adheres to the Design Assessment requirements; initiation of the concession via SAP
• Submit concession to Design team for their assessment
• Monitor/Expedite workflow by interacting with respective stakeholders and ensuring concession requests are processed in a timely manner
• Track and report the concession’s status/ progress through final closure
• Return the completed concessions (disposition) to originator and copy stakeholders
• Store all records
• Interpreting technical information (descriptions, measurements, codes) and correcting whenever/wherever required
• Capturing engineering activities via an e-MRP system (SAP). Prior experience processing non-conforming material evaluations in a regulated environment (noteworthy).
• Monitoring work progress of multiple items through extended workflows to schedule
• Identifying/Resolving/Escalating issues impacting schedule or violating requirements
• Documenting and recording technical information
• Interacting w/ Suppliers, Buyers, Engineers
• Verifying export markings and procedures
• Proficiency using MS Office suite tools including Email

Qualifications:

• AS degree in a technical field and 2+ years relevant experience
• Non-Degreed or non-Technical degreed candidates w/ 5+ years of relevant experience
• Self-motivated, disciplined, and organized
• High attention to detail
• Ability to focus on semi-repetitive tasks
• Maintain Integrity & Ethics in all situations
• Superior Customer interaction
• Ability to work in collaborative team, as well as a self-directed, fast-paced environment
• Excellent verbal and written technical communication skills
• Office and Shop Floor Environments - including the movement and tear down of parts
• Service oriented: must be able to meet multiple commitments for Quest’s customers
• Common activities include sitting, walking and standing
• Can include substantial amounts of computer work
• Heavily Regulated Industry with strict adherence to procedures
• Flexibility to meet business deadlines by staying late, arriving early, OT
• Ability to use personal transportation (work, customer, other)
• Potential office/home hybrid work scenarios