Pearce Services is hiring: Critical Power Field Technician (UPS Engineer) in Bal

Overview

At PEARCE, we\'ve got a career for you!

Join the nation’s leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation’s critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation’s wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation, critical power and energy storage assets.

What You Will Do

Your impact: Pearce Services/Unified Power is seeking a Critical Power Field Technician (UPS Field Engineer) for the Baltimore area, with a commitment to excellence and a strong desire to succeed and learn new skills. As a Critical Power Technician, you will directly support our customers in onsite preventive, corrective, and restorative maintenance of their critical power systems (i.e., UPS, DC systems, inverters, PDUs, STS, and standalone reserve battery technologies). As a UPS Field Service Engineer for Unified Power, you will possess and utilize the \"hit-the-ground-running\" and \"think-outside-the-box\" mentalities that drive swift and superb solutions to address our customers\' needs.

Responsibilities

• Install electrical equipment such as small rack-mounted UPS equipment, various-sized batteries, and UPS/Battery monitoring equipment.
• Maintain Battery Cabinets and racks, Maintenance Bypass, Battery Monitoring Equipment, DC Systems, and other electrical equipment.
• Periodic and lifecycle-driven performance of remedial services, including failure analysis and troubleshooting, component replacements and repairs, and battery string replacements and installations.
• Customer Relationship Building – Provide excellent customer service and effectively upsell products.
• Field troubleshooting calls from customers to a satisfactory resolution.
• Quickly respond to critical situations.
• Teach and mentor crew members on proper techniques for site work, troubleshooting, repair, and analyzing site data.
• Isolate basic hardware, software, and interface malfunctions utilizing various test equipment on multiple products and technologies.
• Specific duties may vary or evolve over time based on business and client needs.

Core Experience

ATTN: Only applicants with the following experience will be considered. Please ensure your resume clearly details your UPS work experience before applying.

• Prior military training in electronics or avionics (A School, AIT, etc.) preferred.
• Minimum of three (3) years serving in a third-party critical power field service or technical support role with a demonstrated progression in technical proficiency and capability -OR-
• Minimum of five (5) years serving in an OEM service environment in the critical power space.
• Good understanding of AC/DC electrical principles.
• Knowledge of test equipment operation, such as multi-meters and battery test equipment.
• Read and interpret electronics schematics with the ability to troubleshoot failures/faults to the component level.
• Understand and have experience enforcing compliance with FCC/FAA/EPA/OSHA regulations and standards.
• Outstanding work ethic, punctuality, trustworthiness, and reliability – you will set the pace as a senior UPS/ Critical Power Engineer.
• Good judgment with the ability to make timely and sound decisions within fast-paced changing priorities.

Physical/Work Environment

• At Pearce, safety is our top priority. Candidates must be able to comply with OSHA and applicable DOT Standards.
• Must have a valid driver’s license with an acceptable driving record (if driving a Company Vehicle) and pass a pre-employment drug screen.
• Ability to lift and/or move up to 100 pounds for short durations.
• Ability to kneel or crouch periodically.
• Ability to stand for extended periods of time.
• Ability to travel for multiple days with Per Diem as projects require.
• Coordinate multiple tasks simultaneously while maintaining 100% safety awareness.
• Lifting heavy objects and stretching above your head.

What We Offer

Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive benefits (medical, dental, vision, life insurance), PTO, paid holidays, and a company-matching 401(k) retirement plan. Also provided are a company vehicle, phone, laptop, or tablet (as required for your role), and all necessary tools and safety equipment.

We are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact. Learn more at our corporate sites: www.Pearce-Services.com and www.Pearce-Renewables.com.

Compensation and Pay

Base Pay Range: $40 — $50 USD per hour. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. Actual compensation is influenced by a wide array of factors including skill set, level of experience, and location. In addition to wages, employees may be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation.