Temporary Bilingual School Secretary (English/Spanish) Job at Compass Community

Overview

Position Opportunity and Mission. A School Secretary serves as an integral member of the school’s operations team. The Secretary will lead office efforts to ensure quality customer service and a professional environment for all guests of the school’s main office – students, parents, external guests, teachers, etc. The Secretary will be responsible for performing key administrative duties in support of the school leadership team.

Responsibilities

• COMMUNITY RELATIONS: Ensuring that community relationships thrive. External Services: coordinate with the network team to update the school website, Twitter and Facebook, and other communications materials; manage neighborhood relationships, including churches and volunteer groups. Parent & Visitor Management: extend a warm welcome to all visitors and serve as a key lever to address questions and minimize interruptions of the school admin team; answer phones, greet guests and make announcements; sort mail as needed; manage all school visitors, including identification verification and notification of appropriate staff; create a clean, professional, inviting and organized Front Office; coordinate mailings, phone calls and other messages to families; assist teachers and staff members in building authentic relationships with students, families and stakeholders; draft a monthly newsletter for parents.
• COMPLIANCE: Ensuring compliance for all local, state and federal mandates. Attendance: record daily student attendance in PowerSchool; follow up with families of absent or late students each morning. File Audits & Student Information: collect and maintain student records – includes demographic information, transcripts, immunization history, meal eligibility and emergency contacts. Records updates: complete all records requests, including sending, receiving and requesting student files. Truancy: maintain accurate records for truancy, including mailing home letters and notifying the appropriate parties when a student has excessive absences.
• EVENTS: Ensuring that all school events are prepared for excellence in execution. Event Management: alert Maintenance Manager of all event requests; assist the Operations Manager in event planning.
• INTERNAL SUPPORTS: Ensuring internal school supports for programs. Arrival & Dismissal: assist with student arrival and dismissal processes, including tracking attendance data for late arrivals and early release students. Procurement: take inventory of main office supplies, event materials, and other items as needed. Reporting Process: print and distribute progress reports and report cards. Student Registration: execute recruitment events as needed; manage data entry from student registration. Student Supports: assist with the Student Support Team with responding to student needs.

Ideal Qualifications

• Education/Certification: High School Diploma (Associate’s or Bachelor’s Degree greatly preferred)
• Work Experience: 3+ years of work experience with a strong background in customer service or school secretarial roles
• Skills and Mindsets: Must speak Spanish fluently; relentlessly results-driven – will do whatever it takes to help students succeed; belief in and commitment to the mission and core value of the Compass Community Schools; ability to work urgently in a fast-paced and results-oriented environment; strong written communication skills – written and verbal fluency in Spanish greatly preferred.

Key Outcomes

• Implement the student registration process with fidelity and clarity 95% of the time.
• Ensure that daily attendance is accurate & up-to-date 100% of the time.
• Faithfully execute the reporting period process 100% of the time.
• Ensure that 85% of guests (teachers, parents, etc.) feel welcome in the Front Office.
• Ensure that public communications are clear, accurate and distributed in a timely manner 90% of the time.

Other Information

Reports to: Principal

Status: non-exempt (although the expectation is that this position work 40 hours per week, this position must clock in and clock out daily to record time)

Salary Range: $15.50 – $18.00 per hour (equivalent to $32,000 – $38,000)