Call Center Agent Job at Kelly in Shepherdsville

Overview

TITLE: Call Center Agent
Looking for Call Center Agents in Shepherdsville, KY. This is a temp to hire position with potential for a hybrid schedule.

Click APPLY to apply NOW! Or call Wendy at 502-200-6858 or e-mail resume to wendy.dingle@kellyservices.com

Responsibilities

• Initiate outbound calls to customers to coordinate the return of reusable packaging
• Provide clear instructions of package returns and resolve any issues with the return policy
• Update customer records and return statuses
• Schedule pickups, issue return labels and coordinate with the logistics team

Qualifications

• 1-3 years of Call Center experience
• Ability to engage with customers in a professional manner
• Practical experience in MS Office
• High school diploma or equivalent
• Bi-Lingual preferred

Job Details

• $18.75 - $21.75 depending on experience
• Temp to Hire
• Monday-Friday
• 8am - 5pm
• Located in Shepherdsville, KY 40165

Application

Click APPLY to apply NOW! Or call Wendy at 502-200-6858 or e-mail resume to wendy.dingle@kellyservices.com

Related information

Related job titles: Customer Service Rep, Customer Service Agent, Customer Support Associate, Help Desk, Customer Operations, Support Specialist, Client Support, Sale

Benefits and Compliance

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

About Kelly Work changes everything. And at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Why Kelly?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.