Dish Network Corporation is hiring: Retention Call Center Agent in Roseland

Overview

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. This role is on-site at 3 ADP Boulevard, Roseland, New Jersey 07068.

Non-Negotiable Base Pay: $20.50/hour + Uncapped Commission. 1st Year On-Target Earnings: $68,000. No sales experience required. Paid full-time training provided!

Note: Employment is contingent on successful completion of a pre-employment screen, which may include a drug test and driving record checks. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

Job Duties and Responsibilities

What You’ll Do:

• Position and sell products/services to new and existing customers
• Assess customer needs and offer the best solution
• Bounce back from challenging calls and stay focused on long-term goals
• Manage time effectively while engaging with customers and handling data entry
• Provide exceptional customer service to build and maintain relationships

What’s in it for You:

• Career Growth: Opportunity to promote up to two levels in your first year
• Uncapped Commission: Top performers earn over six figures
• Rewards and Recognition Program: Earn high-value prizes & trips
• Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
• Exclusive Perks: Complimentary DISH TV, discounts on Sling TV, and Boost Mobile plans

Skills, Experience and Requirements

• High school diploma/GED
• Ability to work full-time on-site
• Flexible to work shifts which can include evenings, weekends, or holidays
• Smartphone/device with active network connection
• Pre-employment screen
• Key skills: Competitive spirit, persuasion, growth mindset, customer service, dependability, integrity

Benefits

From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

The posting will be active for a minimum of 3 days and will extend by 3 days until the position is filled.

Salary Ranges

Compensation: $20.50/Hour - $34.87/Hour

Additional Information

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan. All benefits can be viewed here: DISH Benefits. The base pay range is a guideline and total compensation varies by qualifications, skill level, and location.

Candidates must successfully complete a pre-employment screen, which may include drug testing and DMV checks. EchoStar is an Equal Employment Opportunity Employer. We will accommodate sincerely held religious beliefs where not an undue hardship. We will consider applicants with arrest or conviction records in accordance with local, state, and federal law. You may redact identifying information from your application documents as appropriate. EchoStar provides reasonable accommodation to qualified applicants and employees as required by law. For accessibility information or to discuss accommodations, please contact the company. The following statements are available: EEO Policy Statement, Pay Transparency, and Know Your Rights (English/Spanish).