Insight Global is hiring: IT Support Specialist in Virginia Beach

Overview

A client is seeking to onboard an IT Support Specialist for a six-month contract-to-hire role, with the expectation of working five days a week. The position is with a leading infrastructure construction and engineering firm in North America, known for its expertise in designing and building critical infrastructure such as highways, bridges, rail systems, dams, aviation facilities, and water management projects. The selected individual will provide remote support to approximately 150 employees and desk-side support to around 40 in-office staff. Pay range is $28-32 per hour.

Responsibilities

• Provide remote support to approximately 150 employees and desk-side support to around 40 in-office staff.
• Perform user setups and password resets.
• Manage Active Directory.
• Provide printer support.
• Administer Azure services.
• Assist with onboarding processes.
• Handle support inquiries via the company’s internal proprietary system.

Qualifications

• 1–3 years of experience in IT support.
• Hands-on experience using ticketing systems to manage support requests.
• Demonstrated success in previous IT support roles.
• Working knowledge of Active Directory, Azure, and printer management.
• Excellent communication and problem-solving skills.
• Strong ability to work independently and handle multiple support issues simultaneously.

EEO and Privacy

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: see company communications for the policy.