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Job DescriptionJob Description
Overview
Vector Fleet Management,
an Amerit Fleet Solutions Company,
is seeking an
Automotive Service
Manager
to join our team in the
Sacramento, CA . This position coordinates the activities involved with automotive fleet repair by performing the essential duties and responsibilities below.
Compensation:
Competitive Salary Pay -
Paid weekly, every Friday! Salary range: $65,000-80,000, depending on experience!
The benefits of belonging – what’s in it for you?
Full benefits within 30 days
Medical, dental, vision, prescription drug coverage, life insurance, insurance
401(k) match program
Paid vacation, holidays, and sick time
Commitment to your safety through boot and prescription safety glasses reimbursement
Career and learning development with an extensive training program through our Amerit University
Employee referral program, up to $1,000 bonus
ASE certification program with reimbursement and bonus
Employee recognition platform that includes opportunities to redeem points for merchandise
Employee Assistance Program (EAP)
24/7 nurse triage line
Employee discounts on cell phone service and entertainment tickets
Employee resource groups (ERGs) that foster
Responsibilities
Oversee customer intake and service orders.
Maintains Customer Satisfaction scores at or above company standards.
Assists in diagnosing vehicle problems.
Assists technicians in ordering parts and tools as necessary.
Creates and presents estimates for repairs
Assists in specialized reporting for clients.
Oversees administration of warranty claims.
Assists in coordinating of 3rd party vendor services.
Oversees training and supervising of service department employees.
Schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintains good working relationship with client(s).
Attends required manager meetings.
Maintains effective employee relations.
Interact with external vendors.
Manage technician productivity.
Take ownership of the customer's experience by carrying out those additional assignments that allow the shop to leave a positive impression with the customers.
Qualifications
EDUCATION and/or EXPERIENCE
At least 3-5 years of experience in a service management or assistant service management role is required
Previous Ford, Chrysler, GM
dealership
experience strongly
ASE Service Consultant (C1) certification
Must have computer proficiency in utilizing Microsoft Office applications (Outlook, Word & Excel)
Valid driver's license
Good organizational and people skills
Overview
Vector Fleet Management,
an Amerit Fleet Solutions Company,
is seeking an
Automotive Service
Manager
to join our team in the
Sacramento, CA . This position coordinates the activities involved with automotive fleet repair by performing the essential duties and responsibilities below.
Compensation:
Competitive Salary Pay -
Paid weekly, every Friday! Salary range: $65,000-80,000, depending on experience!
The benefits of belonging – what’s in it for you?
Full benefits within 30 days
Medical, dental, vision, prescription drug coverage, life insurance, insurance
401(k) match program
Paid vacation, holidays, and sick time
Commitment to your safety through boot and prescription safety glasses reimbursement
Career and learning development with an extensive training program through our Amerit University
Employee referral program, up to $1,000 bonus
ASE certification program with reimbursement and bonus
Employee recognition platform that includes opportunities to redeem points for merchandise
Employee Assistance Program (EAP)
24/7 nurse triage line
Employee discounts on cell phone service and entertainment tickets
Employee resource groups (ERGs) that foster
Responsibilities
Oversee customer intake and service orders.
Maintains Customer Satisfaction scores at or above company standards.
Assists in diagnosing vehicle problems.
Assists technicians in ordering parts and tools as necessary.
Creates and presents estimates for repairs
Assists in specialized reporting for clients.
Oversees administration of warranty claims.
Assists in coordinating of 3rd party vendor services.
Oversees training and supervising of service department employees.
Schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintains good working relationship with client(s).
Attends required manager meetings.
Maintains effective employee relations.
Interact with external vendors.
Manage technician productivity.
Take ownership of the customer's experience by carrying out those additional assignments that allow the shop to leave a positive impression with the customers.
Qualifications
EDUCATION and/or EXPERIENCE
At least 3-5 years of experience in a service management or assistant service management role is required
Previous Ford, Chrysler, GM
dealership
experience strongly
ASE Service Consultant (C1) certification
Must have computer proficiency in utilizing Microsoft Office applications (Outlook, Word & Excel)
Valid driver's license
Good organizational and people skills