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Workato

Sales Operations Analyst

Workato, San Francisco, California, United States, 94199

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Responsibilities

We're seeking a data-driven, business-savvy Sales Operations Data Analyst to own and enhance our dashboarding ecosystem using modern BI tools. This role will empower Workato’s Sales and Revenue Operations teams with actionable insights that drive strategic and operational decision-making. Build scalable, efficient, reliable, and easy-to-consume front end dashboards within our BI application, Sigma Computing that drive informed decision-making across Sales and Sales Ops teams. Own and enhance core dashboards and reports, ensuring they evolve with the business and remain accurate, relevant, and accessible. Document dashboards comprehensively to support ongoing self-service, troubleshooting, and long-term sustainability. Balance short-term ad hoc requests with the development of long-term, scalable analytics solutions. Collaborate with data engineering to ensure dashboards are built on robust, efficient, and future-proof data architectures. Act as the subject matter expert on key Sales KPIs. Partner with SalesOps leaders to identify insights gaps, uncover pain points, and propose solutions that enhance sales productivity and process optimization. Work cross-functionally with product and systems teams to improve data quality, availability, and capture processes. Conduct deep-dive exploratory analyses to uncover insights, highlight trends, and drive strategic discussions. Qualifications / Experience / Technical Skills

5+ years of meaningful data analysis experience, preferably within SaaS or a relatable analytical background. Strong SQL skills and a solid understanding of data modeling and architecture. Ability to simplify complex data for non-technical stakeholders. Sales operations experience is a strong plus. Detail-oriented mindset with a sense of urgency. Self-starter with the intellectual curiosity to be a systematic problem solver. Excellent quantitative skills with experience analyzing SaaS adoption and retention metrics. Ability to adapt quickly to changing priorities and effectively manage time, multiple tasks, and firm deadlines. Excellent interpersonal skills; skilled at creating material for an executive audience; skilled at converting business requirements into consumable material. For California applicants, the pay for this role is between $80,000 and $100,000, plus variable benefits, perks, and equity. Workato is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, or any other status protected by law.

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