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David Yurman

Brand Ambassador | Oak Brook, IL

David Yurman, Oak Brook, Illinois, United States, 60523

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Overview

David Yurman Oak Brook is seeking a Brand Ambassador to share the company mission with clients and deliver a superior customer service experience. The role involves achieving a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible position. The Brand Ambassador will be accountable for the following key deliverables: Responsibilities

Sales and Service Deliver individual sales budget by maximizing all selling opportunities Create a positive and rewarding client experience that is warm and hospitable in all interactions Provide exceptional customer service by ensuring the customer takes priority at all times Fully support and align with key business initiatives and new product launches Remain current and knowledgeable of industry trends to identify opportunities to maximize sales Collect meaningful customer data to build relationships and personalize future client development Utilize available marketing tools to engage current and new business and drive sales Embrace and utilize technology to enhance the customer experience Operations Assist with inventory control and keep shrink levels below target Maintain consistent visual merchandising and housekeeping standards per current visual guidelines Maintain up-to-date knowledge of all product categories Ensure adherence to company retail operating and security procedures Partner with support team in the repair process and follow up on customer communication Teamwork Aware of the impact of behavior on others Provide help and advice to colleagues to achieve goals Demonstrate a flexible approach and respond positively to reasonable requests Qualifications

Previous retail or luxury retail sales or relevant clientele-focused experience Proven track record in achieving sales results Exceptional clienteling and customer relationship-building skills Strong verbal and written communication skills Computer skills to operate a retail POS system and MS Office (Word, Excel, Outlook) Flexibility to work in various roles based on business needs (sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays The expected base salary for this role is $21.00 - $25.00/hour, plus commission. Base pay is one component of David Yurman’s total compensation package, which may also include healthcare benefits, 401(k), bonus, employee discounts, generous paid time off, sick time, and more. Employment details

Seniority level: Associate Employment type: Full-time Job function: Sales and Business Development Industries: Retail, Luxury Goods and Jewelry

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