Universal Orlando Resort
Job Summary
The Manager, AI/ML Strategy is a hands-on role dedicated to supporting the discovery and delivery of AI and machine learning opportunities across Universal Destinations & Experiences. Partnering with engineering, operations, and commercial teams, this role helps analyze business challenges, assess the potential of AI/ML solutions, and contribute to their development from concept through launch. The position assists with advancing the AI/ML product roadmap, applies data-driven insights, and ensures projects align with guest experience, revenue, and efficiency goals. Success in this role comes from strong collaboration, effective communication, and the ability to work across cross-functional teams and external partners to advance innovation.
Major Responsibilities
OPPORTUNITY DISCOVERY & ROADMAPPING
Mine internal data, market trends, and user feedback to surface AI/ML ideas that advance company objectives.
Define and continuously refine a multi-horizon AI/ML product roadmap that balances quick wins with longer-term bets.
Prioritize initiatives using objective criteria (value, effort, risk, strategic fit).
SOLUTION VALIDATION & BUSINESS CASE DEVELOPMENT
Lead rapid experiments, proofs-of-concept, and pilots to confirm technical viability and commercial impact.
Establish success metrics and conduct ROI / cost-benefit analyses.
Present recommendations and secure go/no-go decisions from executive stakeholders.
STAKEHOLDER ENGAGEMENT & CHANGE ENABLEMENT
Serve as primary liaison between technical teams and business units, translating requirements and evangelizing AI/ML value.
Track milestones, remove roadblocks, and ensure solutions meet quality, privacy, and ethical-AI standards.
Craft communication plans and training assets to drive adoption and measurable outcomes.
Maintain transparent reporting on portfolio status and results.
VENDOR & PARTNERSHIP MANAGEMENT
Evaluate external platforms, research institutions, and startups that accelerate time-to-value.
Participate in Environmental, Health & Safety responsibilities by following established policies and procedures.
Performs other duties as assigned.
Education
Bachelor’s degree in computer science, Engineering, Data Science, or a related field is required.
An advanced degree (Master’s or PhD) in a relevant field is strongly preferred, emphasizing computer science, machine learning, robotics, or business management.
Experience
7+ years in data science, AI/ML strategy, product management, product strategy or related roles delivering data-driven or AI/ML-enabled solutions.
Demonstrated track record of launching at least one end-to-end AI/ML product or feature in a complex organization; or an equivalent combination of education and experience.
Universal Orlando is an equal opportunity employer. All resumes submitted will be considered in accordance with applicable laws and company policies.
Additional Information Decision Science Product Engineering Manager
Senior Staff Product Manager - AI Native Network Observability
Manager, Workday Analytics and Reporting Architect
Orlando, FL $124,300 - $227,900
Orlando, FL $141,900 - $190,300
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Major Responsibilities
OPPORTUNITY DISCOVERY & ROADMAPPING
Mine internal data, market trends, and user feedback to surface AI/ML ideas that advance company objectives.
Define and continuously refine a multi-horizon AI/ML product roadmap that balances quick wins with longer-term bets.
Prioritize initiatives using objective criteria (value, effort, risk, strategic fit).
SOLUTION VALIDATION & BUSINESS CASE DEVELOPMENT
Lead rapid experiments, proofs-of-concept, and pilots to confirm technical viability and commercial impact.
Establish success metrics and conduct ROI / cost-benefit analyses.
Present recommendations and secure go/no-go decisions from executive stakeholders.
STAKEHOLDER ENGAGEMENT & CHANGE ENABLEMENT
Serve as primary liaison between technical teams and business units, translating requirements and evangelizing AI/ML value.
Track milestones, remove roadblocks, and ensure solutions meet quality, privacy, and ethical-AI standards.
Craft communication plans and training assets to drive adoption and measurable outcomes.
Maintain transparent reporting on portfolio status and results.
VENDOR & PARTNERSHIP MANAGEMENT
Evaluate external platforms, research institutions, and startups that accelerate time-to-value.
Participate in Environmental, Health & Safety responsibilities by following established policies and procedures.
Performs other duties as assigned.
Education
Bachelor’s degree in computer science, Engineering, Data Science, or a related field is required.
An advanced degree (Master’s or PhD) in a relevant field is strongly preferred, emphasizing computer science, machine learning, robotics, or business management.
Experience
7+ years in data science, AI/ML strategy, product management, product strategy or related roles delivering data-driven or AI/ML-enabled solutions.
Demonstrated track record of launching at least one end-to-end AI/ML product or feature in a complex organization; or an equivalent combination of education and experience.
Universal Orlando is an equal opportunity employer. All resumes submitted will be considered in accordance with applicable laws and company policies.
Additional Information Decision Science Product Engineering Manager
Senior Staff Product Manager - AI Native Network Observability
Manager, Workday Analytics and Reporting Architect
Orlando, FL $124,300 - $227,900
Orlando, FL $141,900 - $190,300
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr