Constellis
Position Overview
Supervise the Alarm Monitors of the Force Protection Services and contract guard radio traffic, receive emergency and non-emergency phone calls, and monitor security alarm systems in Federal Buildings for all US states and territories. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems, and other duties as assigned by the contract manager. Pay Transparency/Compensation
Hourly Rate: $37.58/hr. + $4.93/hr. H&W Responsibilities
Monitor Force Protection Services and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations, including: communicating audio messages via radio and telephone. Coordinate law enforcement and public safety personnel activities. Transfer public safety information. Answer questions and update client records. Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances. Log all calls in the database with required details; maintain additional detailed logs to ensure officer safety and effective communications among coworkers. Operate multi-channel dispatch equipment (radio and telephone). Access Federal, State, and local databases and maintain compliance regulations and procedures. Assist with quality review of events created by fellow dispatchers. Monitor alarms and maintain records based on unique accounts. Perform administrative tasks on desktop computer and notify management of any technological issues. Monitor in-house CCTV cameras. Perform dispatching duties for other locations in the event of a system failure. Assist in the training of dispatcher trainees. Routinely test alarms, communication systems, and other devices. Other duties as assigned by the contract manager. Qualifications
US Citizenship Required Background check required Valid driver’s license and reliable transportation High School diploma or GED Ability to work under stress and to respond to emergency communications Excellent communication and phone skills Ability to handle filing and other administrative duties Experience with dispatch or multi-system phone systems is preferred; on-the-job training is provided to operate a 24-hour emergency communication center Computer skills: proficient in MS Office on Windows; ability to type ~30 WPM Successful completion of all required training Ability to obtain federal suitability and a Secret security clearance 1 year of proven supervisory experience in a related field Benefits
Medical, Vision & Dental Insurance Paid Time-Off Program & Company Paid Holidays 401(k) Retirement Plan Life Insurance and Supplemental Life Health & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Personal Development & Learning Opportunities On-the-job Training, Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Working Conditions
Business work hours are 24/7. Work is typically based in a busy office environment and subject to interruptions. Local travel, weekends, holidays, or shift work may be required. Physical Requirements
Sedentary work; may exert up to 10 pounds of force occasionally. Extended periods of sitting at a computer terminal or phone. Must have close visual and audio acuity. Must meet all physical and psychological standards as required by the contract. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries
Security and Investigations Defense and Space Manufacturing Public Safety
#J-18808-Ljbffr
Supervise the Alarm Monitors of the Force Protection Services and contract guard radio traffic, receive emergency and non-emergency phone calls, and monitor security alarm systems in Federal Buildings for all US states and territories. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems, and other duties as assigned by the contract manager. Pay Transparency/Compensation
Hourly Rate: $37.58/hr. + $4.93/hr. H&W Responsibilities
Monitor Force Protection Services and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations, including: communicating audio messages via radio and telephone. Coordinate law enforcement and public safety personnel activities. Transfer public safety information. Answer questions and update client records. Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances. Log all calls in the database with required details; maintain additional detailed logs to ensure officer safety and effective communications among coworkers. Operate multi-channel dispatch equipment (radio and telephone). Access Federal, State, and local databases and maintain compliance regulations and procedures. Assist with quality review of events created by fellow dispatchers. Monitor alarms and maintain records based on unique accounts. Perform administrative tasks on desktop computer and notify management of any technological issues. Monitor in-house CCTV cameras. Perform dispatching duties for other locations in the event of a system failure. Assist in the training of dispatcher trainees. Routinely test alarms, communication systems, and other devices. Other duties as assigned by the contract manager. Qualifications
US Citizenship Required Background check required Valid driver’s license and reliable transportation High School diploma or GED Ability to work under stress and to respond to emergency communications Excellent communication and phone skills Ability to handle filing and other administrative duties Experience with dispatch or multi-system phone systems is preferred; on-the-job training is provided to operate a 24-hour emergency communication center Computer skills: proficient in MS Office on Windows; ability to type ~30 WPM Successful completion of all required training Ability to obtain federal suitability and a Secret security clearance 1 year of proven supervisory experience in a related field Benefits
Medical, Vision & Dental Insurance Paid Time-Off Program & Company Paid Holidays 401(k) Retirement Plan Life Insurance and Supplemental Life Health & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Personal Development & Learning Opportunities On-the-job Training, Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Working Conditions
Business work hours are 24/7. Work is typically based in a busy office environment and subject to interruptions. Local travel, weekends, holidays, or shift work may be required. Physical Requirements
Sedentary work; may exert up to 10 pounds of force occasionally. Extended periods of sitting at a computer terminal or phone. Must have close visual and audio acuity. Must meet all physical and psychological standards as required by the contract. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries
Security and Investigations Defense and Space Manufacturing Public Safety
#J-18808-Ljbffr