Home Depot
Position Purpose
As the
Senior Analyst, Digital Content , you will be the driving force behind digital content on homedepot.com. You will lead a team of data coordinators to ensure that all product information is accurate, complete, and optimized for our website. This role is crucial for maintaining content quality and improving the customer experience.
What you'll do
Lead a team: Guide and manage a team of offshore data coordinators.
Optimize processes: Create, implement, and optimize processes for collecting, updating, and maintaining digital content using data driven decisions.
Cross-functional partnership: Partner with brand advocates and other internal teams to coordinate the collection and updating of digital content.
Ensure data integrity: Oversee the content lifecycle, from gathering to maintenance, and troubleshoot data issues with cross-functional technology teams.
Key Responsibilities
10% Attend Merchant meetings and identify and facilitate digital content requests as a result of thereof
30% Manage relationship between Merchants and the website www.homedepot.com as it pertains to product introduction, maintenance, or enhancements
10% Facilitate new program development as new programs and services are identified by Merchants
30% Develop process to drive product information as it is shown online. Participate in project teams to provide input regarding product data changes needed as a result of website or other business changes. Research data issues and errors and partner with IT and business partners to resolve
10% Coordinate and ensure appropriate reporting is in place and identify any performance issues
10% Partner with internal and external organizations to identify training needs; be prepared to deliver training when/if needed
Direct Manager/Direct Reports
This position typically reports to Manager, Digital Content
This position has 0 Direct Reports
Travel Requirements
Typically requires overnight travel less than 10% of the time.
Physical Requirements
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
No travel required
Minimum Qualifications
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).
Preferred Qualifications
Excellent interpersonal communication skills: proven ability to communicate with technology and business partners
Strong organizational, analytical and customer service skills
Ability to understand and analyze data trends and from findings, make strategic decisions and process improvements
Understanding of Home Depot Merchandising assortment and associated product classifications
Prior experience working in complex data systems: IDM/STEP experience is a plus
Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education
No additional education
Minimum Years of Work Experience
2
Preferred Years of Work Experience
No additional years of experience
Minimum Leadership Experience
None
Preferred Leadership Experience
None
Certifications
None
Competencies
Action Oriented
Collaborates
Communicates Effectively
Customer Focus
Drives Results
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
#J-18808-Ljbffr
Senior Analyst, Digital Content , you will be the driving force behind digital content on homedepot.com. You will lead a team of data coordinators to ensure that all product information is accurate, complete, and optimized for our website. This role is crucial for maintaining content quality and improving the customer experience.
What you'll do
Lead a team: Guide and manage a team of offshore data coordinators.
Optimize processes: Create, implement, and optimize processes for collecting, updating, and maintaining digital content using data driven decisions.
Cross-functional partnership: Partner with brand advocates and other internal teams to coordinate the collection and updating of digital content.
Ensure data integrity: Oversee the content lifecycle, from gathering to maintenance, and troubleshoot data issues with cross-functional technology teams.
Key Responsibilities
10% Attend Merchant meetings and identify and facilitate digital content requests as a result of thereof
30% Manage relationship between Merchants and the website www.homedepot.com as it pertains to product introduction, maintenance, or enhancements
10% Facilitate new program development as new programs and services are identified by Merchants
30% Develop process to drive product information as it is shown online. Participate in project teams to provide input regarding product data changes needed as a result of website or other business changes. Research data issues and errors and partner with IT and business partners to resolve
10% Coordinate and ensure appropriate reporting is in place and identify any performance issues
10% Partner with internal and external organizations to identify training needs; be prepared to deliver training when/if needed
Direct Manager/Direct Reports
This position typically reports to Manager, Digital Content
This position has 0 Direct Reports
Travel Requirements
Typically requires overnight travel less than 10% of the time.
Physical Requirements
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
No travel required
Minimum Qualifications
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).
Preferred Qualifications
Excellent interpersonal communication skills: proven ability to communicate with technology and business partners
Strong organizational, analytical and customer service skills
Ability to understand and analyze data trends and from findings, make strategic decisions and process improvements
Understanding of Home Depot Merchandising assortment and associated product classifications
Prior experience working in complex data systems: IDM/STEP experience is a plus
Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education
No additional education
Minimum Years of Work Experience
2
Preferred Years of Work Experience
No additional years of experience
Minimum Leadership Experience
None
Preferred Leadership Experience
None
Certifications
None
Competencies
Action Oriented
Collaborates
Communicates Effectively
Customer Focus
Drives Results
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
#J-18808-Ljbffr