Waldorf Astoria Monarch Beach Resort & Club
Events Coordinator - Waldorf Astoria Monarch Resort
Waldorf Astoria Monarch Beach Resort & Club, Dana Point, California, United States, 92629
Overview
The award-winning Waldorf Astoria Monarch Beach Resort & Club is looking for an
Event Coordinator
to join the team. Located in Dana Point adjacent to Laguna Beach, this resort features 175 acres atop a seaside bluff with 400+ rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and beverage outlets including 4 restaurants, a beach club, lounge, marketplace, and IRD. Classification:
Full-Time Shift:
Various – must be available on weekdays, weekends, and holidays. Pay Rate:
$24 per hour, based on applicable and specialized experience and location. Medical Insurance Coverage Available:
for you and your family What will I be doing? As a Coordinator in the Catering and Events department, you will be responsible for assisting and supporting several Catering & Event Managers. Specifically, your essential functions will include the following: Organize, plan and prioritize duties by developing plans and goals. Provide timely communication to internal and external clients via telephone, email, written documents or in person. Handle phone calls, emails and greet clients for Catering and Events in a professional, courteous manner. Input programs in booking systems, manage VIP guest arrangements, and coordinate site visits. Create and communicate documents including but not limited to BEOs, group resumes, post-event reports, menus, and diagrams/floor plans. Work with affiliate groups. Assist with clients and deliver on the client’s expectations. Demonstrate knowledge of job systems, products, booking systems, and processes. Make decisions and solve problems by analyzing issues and determining the best solution for the client. Ensure high-quality service by communicating and assisting others to understand guest needs. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs. Regular attendance. Qualifications - Internal What are we looking for? Minimum Years of Experience: one (1) year guest contact or customer experience. Knowledge of hotel property management systems (Delphi.fdc). Additional context or attributes may be considered advantageous as part of the selection process. Work Locations: Waldorf Astoria Monarch Beach Resort & Club Schedule:
Full-time Brand:
Waldorf Astoria Hotels & Resorts Job:
Catering and Event Services
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The award-winning Waldorf Astoria Monarch Beach Resort & Club is looking for an
Event Coordinator
to join the team. Located in Dana Point adjacent to Laguna Beach, this resort features 175 acres atop a seaside bluff with 400+ rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and beverage outlets including 4 restaurants, a beach club, lounge, marketplace, and IRD. Classification:
Full-Time Shift:
Various – must be available on weekdays, weekends, and holidays. Pay Rate:
$24 per hour, based on applicable and specialized experience and location. Medical Insurance Coverage Available:
for you and your family What will I be doing? As a Coordinator in the Catering and Events department, you will be responsible for assisting and supporting several Catering & Event Managers. Specifically, your essential functions will include the following: Organize, plan and prioritize duties by developing plans and goals. Provide timely communication to internal and external clients via telephone, email, written documents or in person. Handle phone calls, emails and greet clients for Catering and Events in a professional, courteous manner. Input programs in booking systems, manage VIP guest arrangements, and coordinate site visits. Create and communicate documents including but not limited to BEOs, group resumes, post-event reports, menus, and diagrams/floor plans. Work with affiliate groups. Assist with clients and deliver on the client’s expectations. Demonstrate knowledge of job systems, products, booking systems, and processes. Make decisions and solve problems by analyzing issues and determining the best solution for the client. Ensure high-quality service by communicating and assisting others to understand guest needs. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs. Regular attendance. Qualifications - Internal What are we looking for? Minimum Years of Experience: one (1) year guest contact or customer experience. Knowledge of hotel property management systems (Delphi.fdc). Additional context or attributes may be considered advantageous as part of the selection process. Work Locations: Waldorf Astoria Monarch Beach Resort & Club Schedule:
Full-time Brand:
Waldorf Astoria Hotels & Resorts Job:
Catering and Event Services
#J-18808-Ljbffr