ZipRecruiter
Transportation Demand Management Program Manager
ZipRecruiter, Washington, District of Columbia, us, 20022
Overview
Foursquare Integrated Transportation Planning, Inc. (Foursquare ITP) is seeking a dynamic, qualified, and motivated candidate for a Transportation Demand Management (TDM) Program Manager position based in the Washington Metropolitan Area. This position provides the opportunity to contribute to impactful TDM programs and projects, other sustainable transportation planning projects, and work with experienced professionals in the industry. The selected candidate will have demonstrated expertise in TDM leadership, education and incentive-based behavior change strategies, outreach strategy, and program management. The ideal candidate is passionate about sustainable transportation, creative, driven to excel, and committed to making a measurable difference through TDM strategies. The selected candidate will have demonstrated expertise in leading TDM efforts, education and incentive-based behavior change strategies, outreach and sales strategy, planning and implementing outreach to employers, property managers, and schools, B2B consultative sales, communications, marketing and program management, managing outreach and marketing teams, TDM performance tracking, and building trusted client partnerships. Foursquare ITP’s work centers on our passion for the profession, investment in each other, dedication to clients, and a positive outlook. We value our core principles and culture. Role
As a TDM Program Manager, you will oversee multifaceted outreach and education programs supporting commuter behavior change. This includes leading residential, employer, tourism, and school-based outreach; managing staff; building strategic partnerships; ensuring compliance with site plan conditions/zoning orders; marketing and recognition campaigns; and metrics and reporting. The ideal candidate is a strategic thinker with deep TDM knowledge and strong project management experience. Responsibilities
Serve as the lead subject matter expert for clients’ TDM efforts, including providing strategic direction across multiple outreach programs and managing all aspects of service delivery. Oversee outreach teams working with employers, residential buildings, schools, and more to implement traveler and commuter benefits, advancing toward higher levels of sustainable transportation engagement. Oversee programs and outreach teams focused on direct-to-commuter programs. Establish and maintain effective, professional working relationships with clients, Foursquare ITP staff, other project teams, and the public and stakeholders. Supervise and mentor teams of TDM staff, establishing goals, overseeing performance, and ensuring timely delivery of high-quality services. Maintain and build programs and services for various audiences, including employers, residential properties, and community partners. Lead or support development of educational materials, including factsheets, toolkits, blog posts, commuter guides, promotional items, website and social media content. Plan and execute marketing campaigns and provide direction and quality control in guiding the development of printed and digital marketing materials and collateral. Lead the development of program events, including participant recognition, transportation fairs, presentations, and workshops and various community outreach events. Collaborate with third-party benefit administrators, local agencies, and transit providers to ensure program success and reach. Work collaboratively with other TDM providers, Metropolitan Planning Organizations, and transit providers throughout client regions. Track program impact and effectiveness. Qualifications and Desired Skills
Demonstrated experience in TDM, including implementation of employer/residential commuter strategies, with a strong understanding of behavior change principles. TDM-CP is a plus. Bachelor’s degree in Urban Planning, Marketing, Public Administration, Communications, or a related field. Minimum of 7–10 years of relevant experience, including at least 2 years managing a TDM program or outreach team. Strong experience in project and program management, including budget oversight, schedule management, and staff supervision. Experience working with CRM platforms (e.g., Salesforce) and performance dashboards (e.g., Tableau) is a plus. Excellent communication skills and a proven ability to work with clients, stakeholders, and multidisciplinary teams. Experience with projects in other aspects of sustainable transportation, including transit and active transportation, is a plus. Location and Work Arrangements
Hybrid in-office/work-from-home position; candidate must live in or relocate to the DC Metropolitan Area. Compensation
An individual who meets the minimum requirements can earn an annual salary of $120,000, with potential to earn up to $160,000 based on education, years of experience, and relevance of experience. Benefits
Competitive salary based on experience and qualifications plus an extensive benefits package. Generous health insurance coverage with 100% employer-paid premium for the reference plan and subsidized coverage for dependents. Company-funded Health Savings Account. Eleven flexible paid holidays. Generous vacation leave. 401(k) with company match. Robust internal technical training, peer-led trainings, and knowledge sharing. Management training programs and professional development opportunities, including conference attendance. Paid membership to an industry organization. Performance-based bonus plan and subsidized transit benefit. Flexible spending accounts for Medical and Dependent Care; personal financial planning assistance. Paid cell phone plan and team-building retreats and company events. Foursquare ITP is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment.
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Foursquare Integrated Transportation Planning, Inc. (Foursquare ITP) is seeking a dynamic, qualified, and motivated candidate for a Transportation Demand Management (TDM) Program Manager position based in the Washington Metropolitan Area. This position provides the opportunity to contribute to impactful TDM programs and projects, other sustainable transportation planning projects, and work with experienced professionals in the industry. The selected candidate will have demonstrated expertise in TDM leadership, education and incentive-based behavior change strategies, outreach strategy, and program management. The ideal candidate is passionate about sustainable transportation, creative, driven to excel, and committed to making a measurable difference through TDM strategies. The selected candidate will have demonstrated expertise in leading TDM efforts, education and incentive-based behavior change strategies, outreach and sales strategy, planning and implementing outreach to employers, property managers, and schools, B2B consultative sales, communications, marketing and program management, managing outreach and marketing teams, TDM performance tracking, and building trusted client partnerships. Foursquare ITP’s work centers on our passion for the profession, investment in each other, dedication to clients, and a positive outlook. We value our core principles and culture. Role
As a TDM Program Manager, you will oversee multifaceted outreach and education programs supporting commuter behavior change. This includes leading residential, employer, tourism, and school-based outreach; managing staff; building strategic partnerships; ensuring compliance with site plan conditions/zoning orders; marketing and recognition campaigns; and metrics and reporting. The ideal candidate is a strategic thinker with deep TDM knowledge and strong project management experience. Responsibilities
Serve as the lead subject matter expert for clients’ TDM efforts, including providing strategic direction across multiple outreach programs and managing all aspects of service delivery. Oversee outreach teams working with employers, residential buildings, schools, and more to implement traveler and commuter benefits, advancing toward higher levels of sustainable transportation engagement. Oversee programs and outreach teams focused on direct-to-commuter programs. Establish and maintain effective, professional working relationships with clients, Foursquare ITP staff, other project teams, and the public and stakeholders. Supervise and mentor teams of TDM staff, establishing goals, overseeing performance, and ensuring timely delivery of high-quality services. Maintain and build programs and services for various audiences, including employers, residential properties, and community partners. Lead or support development of educational materials, including factsheets, toolkits, blog posts, commuter guides, promotional items, website and social media content. Plan and execute marketing campaigns and provide direction and quality control in guiding the development of printed and digital marketing materials and collateral. Lead the development of program events, including participant recognition, transportation fairs, presentations, and workshops and various community outreach events. Collaborate with third-party benefit administrators, local agencies, and transit providers to ensure program success and reach. Work collaboratively with other TDM providers, Metropolitan Planning Organizations, and transit providers throughout client regions. Track program impact and effectiveness. Qualifications and Desired Skills
Demonstrated experience in TDM, including implementation of employer/residential commuter strategies, with a strong understanding of behavior change principles. TDM-CP is a plus. Bachelor’s degree in Urban Planning, Marketing, Public Administration, Communications, or a related field. Minimum of 7–10 years of relevant experience, including at least 2 years managing a TDM program or outreach team. Strong experience in project and program management, including budget oversight, schedule management, and staff supervision. Experience working with CRM platforms (e.g., Salesforce) and performance dashboards (e.g., Tableau) is a plus. Excellent communication skills and a proven ability to work with clients, stakeholders, and multidisciplinary teams. Experience with projects in other aspects of sustainable transportation, including transit and active transportation, is a plus. Location and Work Arrangements
Hybrid in-office/work-from-home position; candidate must live in or relocate to the DC Metropolitan Area. Compensation
An individual who meets the minimum requirements can earn an annual salary of $120,000, with potential to earn up to $160,000 based on education, years of experience, and relevance of experience. Benefits
Competitive salary based on experience and qualifications plus an extensive benefits package. Generous health insurance coverage with 100% employer-paid premium for the reference plan and subsidized coverage for dependents. Company-funded Health Savings Account. Eleven flexible paid holidays. Generous vacation leave. 401(k) with company match. Robust internal technical training, peer-led trainings, and knowledge sharing. Management training programs and professional development opportunities, including conference attendance. Paid membership to an industry organization. Performance-based bonus plan and subsidized transit benefit. Flexible spending accounts for Medical and Dependent Care; personal financial planning assistance. Paid cell phone plan and team-building retreats and company events. Foursquare ITP is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment.
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