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About Upstart
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while delivering the digital-first lending experience customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.
Upstart is a digital-first company, meaning most Upstarters live and work anywhere in the United States. We also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!
The Team Upstart\'s Growth team is dedicated to creating a seamless product experience that allows customers to discover and access Upstart’s credit products, both for the first time and on an ongoing basis. By building customer-centric experiences, this team drives growth and unifies Upstart’s product portfolio into a cohesive, multi-product marketplace.
As a Principal Product Manager, you will own the strategy and execution for the product-led growth team, focusing on a company-level priority to create a seamless credit experience for customers, and cross-sell and upsell for Upstart\'s multiple credit offerings. You’ll collaborate with cross-functional teams to drive large-scale initiatives and data-driven experiments that optimize customer and business outcomes.
How you’ll make an impact
Develop and execute strategies to drive growth in loan originations, focusing on value for existing customers and enhancing the product experience across multiple credit offerings to build a cohesive multi-product marketplace.
Deeply understand the customer through ongoing collaboration with consumer insights, product marketing, and product teams, ensuring the borrower experience is intuitive and meets evolving needs.
Collaborate across all products, working with product managers, engineering, analytics, design, and marketing to align goals and streamline processes for cross-functional delivery of initiatives.
Leverage data-driven insights to make informed product decisions, identify opportunities for optimization, run experiments, and establish success metrics to assess impact and continuous improvement.
Make trade-offs to inform the ongoing product roadmap, prioritizing features with the highest ROI and experimenting when necessary.
What we’re looking for
Minimum requirements:
8+ years of experience in a product management role focused on consumer growth, with success leading a team to meet KPIs (e.g., lifetime value, cross-sell, upsell).
Ability to build relationships and collaborate with all levels of the organization, from C-level to individual contributors.
Ability to influence through persuasion, negotiation, and consensus building.
Strong prototyping and experimentation skills, including hypothesis generation, A/B testing, and results analysis.
Preferred qualifications:
Experience building consumer products for technology companies, preferably in regulated industries (financial services, healthcare, etc.).
Proven track record of building and scaling multi-product ecosystems or marketplaces in a B2C environment.
Strong customer-centric mindset with the ability to translate insights into actionable features.
Position Location This role is available in Remote, US, San Mateo, CA, Columbus, OH.
Travel Requirements As a digital-first company, most work can be done remotely. Most employees can live and work anywhere in the U.S., but in-person collaboration is encouraged via regular on-site sessions. The cadence varies by team and role; most teams meet once or twice per quarter for 2–4 consecutive days.
What you'll love
Competitive compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions
401(k) with company match and immediate vesting
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick, and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology, and ergonomic reimbursement programs
Social activities and employee resource groups, as well as other interest groups
Catered lunches, snacks, and drinks when working in offices
#LI-REMOTE
#LI-MidSenior
Compensation The anticipated base salary range for this position in the United States (Remote) is $187,900 — $260,000 USD. Base pay varies by location and job-related skills and experience. Target bonuses, equity, and benefits are also provided.
Equal Opportunity Upstart is an Equal Opportunity Employer. We celebrate diverse cultures, backgrounds, perspectives, and experiences and are committed to inclusive hiring practices. If you require reasonable accommodation in completing an application or interviewing, please email candidate_accommodations at upstart.com. For more information, visit the candidate privacy policy.
#J-18808-Ljbffr
Upstart is a digital-first company, meaning most Upstarters live and work anywhere in the United States. We also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!
The Team Upstart\'s Growth team is dedicated to creating a seamless product experience that allows customers to discover and access Upstart’s credit products, both for the first time and on an ongoing basis. By building customer-centric experiences, this team drives growth and unifies Upstart’s product portfolio into a cohesive, multi-product marketplace.
As a Principal Product Manager, you will own the strategy and execution for the product-led growth team, focusing on a company-level priority to create a seamless credit experience for customers, and cross-sell and upsell for Upstart\'s multiple credit offerings. You’ll collaborate with cross-functional teams to drive large-scale initiatives and data-driven experiments that optimize customer and business outcomes.
How you’ll make an impact
Develop and execute strategies to drive growth in loan originations, focusing on value for existing customers and enhancing the product experience across multiple credit offerings to build a cohesive multi-product marketplace.
Deeply understand the customer through ongoing collaboration with consumer insights, product marketing, and product teams, ensuring the borrower experience is intuitive and meets evolving needs.
Collaborate across all products, working with product managers, engineering, analytics, design, and marketing to align goals and streamline processes for cross-functional delivery of initiatives.
Leverage data-driven insights to make informed product decisions, identify opportunities for optimization, run experiments, and establish success metrics to assess impact and continuous improvement.
Make trade-offs to inform the ongoing product roadmap, prioritizing features with the highest ROI and experimenting when necessary.
What we’re looking for
Minimum requirements:
8+ years of experience in a product management role focused on consumer growth, with success leading a team to meet KPIs (e.g., lifetime value, cross-sell, upsell).
Ability to build relationships and collaborate with all levels of the organization, from C-level to individual contributors.
Ability to influence through persuasion, negotiation, and consensus building.
Strong prototyping and experimentation skills, including hypothesis generation, A/B testing, and results analysis.
Preferred qualifications:
Experience building consumer products for technology companies, preferably in regulated industries (financial services, healthcare, etc.).
Proven track record of building and scaling multi-product ecosystems or marketplaces in a B2C environment.
Strong customer-centric mindset with the ability to translate insights into actionable features.
Position Location This role is available in Remote, US, San Mateo, CA, Columbus, OH.
Travel Requirements As a digital-first company, most work can be done remotely. Most employees can live and work anywhere in the U.S., but in-person collaboration is encouraged via regular on-site sessions. The cadence varies by team and role; most teams meet once or twice per quarter for 2–4 consecutive days.
What you'll love
Competitive compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions
401(k) with company match and immediate vesting
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick, and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology, and ergonomic reimbursement programs
Social activities and employee resource groups, as well as other interest groups
Catered lunches, snacks, and drinks when working in offices
#LI-REMOTE
#LI-MidSenior
Compensation The anticipated base salary range for this position in the United States (Remote) is $187,900 — $260,000 USD. Base pay varies by location and job-related skills and experience. Target bonuses, equity, and benefits are also provided.
Equal Opportunity Upstart is an Equal Opportunity Employer. We celebrate diverse cultures, backgrounds, perspectives, and experiences and are committed to inclusive hiring practices. If you require reasonable accommodation in completing an application or interviewing, please email candidate_accommodations at upstart.com. For more information, visit the candidate privacy policy.
#J-18808-Ljbffr