SDI Presence
Apprentice (Lane Technology Coordinator)
SDI Presence, Downers Grove, Illinois, United States, 60516
Apprentice (Lane Technology Coordinator)
SDI Presence LLC is an IT consultancy and managed services provider (MSP) that delivers strategic managed services, IT consulting, and hybrid multicloud infrastructure solutions. SDI Presence is NMSDC-certified and works with clients including airports, utilities, commercial real estate portfolios, and government agencies. This role supports the Senior Manager in monitoring tolling equipment at the lanes, reviewing daily lane reports, monitoring performance trends, flagging equipment failures, and tracking the effectiveness of corrective actions. Responsibilities include overseeing lane maintenance and repair activities, investigating customer complaints related to lane performance, and participating in various Business Systems and Tollway projects.
Responsibilities
Assist the Senior Manager in overseeing the performance of tolling equipment at the lanes.
Ensure adherence to project schedules and quality standards.
Monitor lane performances and review lane reports.
Collaborate with Engineering, Contractors, Lane Integrator, Back Office Support to ensure tolling technologies are integrated from roadway infrastructure to the back office.
Identify and address potential conflicts that may impact the tolling system.
Assist in preparing and maintaining project documentation (project plans, schedules, risk assessments, status reports).
Compile and present regular updates on lane performances, risks, and changes.
Qualifications
Associate’s degree, preferably in Electronics, Transportation, Business Analytics, or related field.
1-5 years of experience in electronics.
Strong Quality Assurance background.
Ability to read blueprints.
Experience with tolling technologies, Business Analytics, or roadway infrastructure is a plus.
Technical Skills
Knowledge of electronics.
Ability to review and interpret engineering plans, design documents, and blueprints related to civil construction and utility networks.
Proficient in MS Office Suite (Word, Excel, PowerPoint).
Other Skills
Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.
Analytical thinking and problem-solving ability.
Key Competencies
Attention to detail when reviewing design documents and technical drawings.
Ability to work under pressure and meet deadlines.
Flexibility to adapt to changing project requirements.
Effective teamwork and collaboration skills.
Working Conditions
Office-based with travel to project sites.
Site inspections and outdoor work for extended periods.
Equal Opportunity Employer SDI Presence is an equal opportunity employer committed to diversity and inclusion. Discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristic is prohibited by federal, state, or local laws. This policy applies to all employment practices including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
Other SDI Presence does not seek unsolicited resumes or CVs from recruitment agencies unless required by contract.
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SDI Presence LLC is an IT consultancy and managed services provider (MSP) that delivers strategic managed services, IT consulting, and hybrid multicloud infrastructure solutions. SDI Presence is NMSDC-certified and works with clients including airports, utilities, commercial real estate portfolios, and government agencies. This role supports the Senior Manager in monitoring tolling equipment at the lanes, reviewing daily lane reports, monitoring performance trends, flagging equipment failures, and tracking the effectiveness of corrective actions. Responsibilities include overseeing lane maintenance and repair activities, investigating customer complaints related to lane performance, and participating in various Business Systems and Tollway projects.
Responsibilities
Assist the Senior Manager in overseeing the performance of tolling equipment at the lanes.
Ensure adherence to project schedules and quality standards.
Monitor lane performances and review lane reports.
Collaborate with Engineering, Contractors, Lane Integrator, Back Office Support to ensure tolling technologies are integrated from roadway infrastructure to the back office.
Identify and address potential conflicts that may impact the tolling system.
Assist in preparing and maintaining project documentation (project plans, schedules, risk assessments, status reports).
Compile and present regular updates on lane performances, risks, and changes.
Qualifications
Associate’s degree, preferably in Electronics, Transportation, Business Analytics, or related field.
1-5 years of experience in electronics.
Strong Quality Assurance background.
Ability to read blueprints.
Experience with tolling technologies, Business Analytics, or roadway infrastructure is a plus.
Technical Skills
Knowledge of electronics.
Ability to review and interpret engineering plans, design documents, and blueprints related to civil construction and utility networks.
Proficient in MS Office Suite (Word, Excel, PowerPoint).
Other Skills
Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.
Analytical thinking and problem-solving ability.
Key Competencies
Attention to detail when reviewing design documents and technical drawings.
Ability to work under pressure and meet deadlines.
Flexibility to adapt to changing project requirements.
Effective teamwork and collaboration skills.
Working Conditions
Office-based with travel to project sites.
Site inspections and outdoor work for extended periods.
Equal Opportunity Employer SDI Presence is an equal opportunity employer committed to diversity and inclusion. Discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristic is prohibited by federal, state, or local laws. This policy applies to all employment practices including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
Other SDI Presence does not seek unsolicited resumes or CVs from recruitment agencies unless required by contract.
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