David's Bridal
Seamstress Tailor Sewist Sewing specialist
David's Bridal, Richfield, Minnesota, United States
Overview
Alterations Specialists are responsible for completing all fittings and alterations to the high standards of David’s Bridal and report to the Store Manager. They demonstrate friendly, knowledgeable, and technical expertise and provide superior customer service. They are members of the store team and embody the David’s Bridal brand values. Responsibilities
Welcome all customers with genuine, friendly enthusiasm over the phone, virtual chats, and in person; communicate clearly and concisely, adapt style to suit customers by problem solving; maintain excellent phone skills and resolve conflicts. Use all systems to manage the customer flow and deliver a five-star customer experience. Maintain service levels by being Prepared, Welcoming, meeting needs, and supporting customers through operational tasks and emotional support. Provide an exceptional service experience to multiple customers, contributing to the store’s Five-Star Customer Service goals. Address customer concerns proactively; know when to escalate and partner with leadership. Explain how alterations contribute to perfecting the dress for the event; promote alteration services and personalization options. Assist stylists in closing sales by advising customers on gown fit and customization. Maintain store standards for a flawless shopping environment and uphold the Dress Code Policy. Greet and escort alterations customers to and from alteration appointments; ensure quality control of altered/steamed/pressed garments before delivery. Respond promptly to customer questions with product and service information; build long-term relationships to drive satisfaction and loyalty. Manage alterations, fittings, sewing, steaming, pressing, and spot cleaning to company standards; process special orders pickups and ensure first-quality merchandise. Support all cash wrap activities; process transactions accurately and contribute to a celebratory customer experience. Keep the alterations room clean and organized; perform duties as assigned by store management. Qualifications
High school diploma or equivalent. 1-2 years of retail experience in apparel or a specialty store environment. Prior sewing experience, preferably in bridal and/or special occasion production. Experience with a computerized POS system is a plus. Part Time Benefits Include
Rewarding environment and competitive pay Team bonus and early access to pay via Dayforce Wallet Generous team member discount after first pay period Vision care and supplemental insurances (critical illness, hospital indemnity, accidental injury) 401K program Discounts for identity protection, home and auto insurance, mobile services, and legal plans Pet insurance About David’s Bridal
We empower our customers and employees to stay true to their dreams, offering a diverse, inclusive workplace and a high standard of customer service in retail. We encourage applications from all qualified candidates and support accommodations during the application process. Legal and Employment Information
Disclaimer: This description highlights the general nature and level of work performed. It is not a comprehensive listing of duties and qualifications. Starting pay varies by position, location, training, and experience. The base pay range for this role is stated by location and may be adjusted based on internal equity and other factors. Application Notes
Referrals can increase your chances of interviewing. Get notified about new Tailor jobs in Richfield, MN.
#J-18808-Ljbffr
Alterations Specialists are responsible for completing all fittings and alterations to the high standards of David’s Bridal and report to the Store Manager. They demonstrate friendly, knowledgeable, and technical expertise and provide superior customer service. They are members of the store team and embody the David’s Bridal brand values. Responsibilities
Welcome all customers with genuine, friendly enthusiasm over the phone, virtual chats, and in person; communicate clearly and concisely, adapt style to suit customers by problem solving; maintain excellent phone skills and resolve conflicts. Use all systems to manage the customer flow and deliver a five-star customer experience. Maintain service levels by being Prepared, Welcoming, meeting needs, and supporting customers through operational tasks and emotional support. Provide an exceptional service experience to multiple customers, contributing to the store’s Five-Star Customer Service goals. Address customer concerns proactively; know when to escalate and partner with leadership. Explain how alterations contribute to perfecting the dress for the event; promote alteration services and personalization options. Assist stylists in closing sales by advising customers on gown fit and customization. Maintain store standards for a flawless shopping environment and uphold the Dress Code Policy. Greet and escort alterations customers to and from alteration appointments; ensure quality control of altered/steamed/pressed garments before delivery. Respond promptly to customer questions with product and service information; build long-term relationships to drive satisfaction and loyalty. Manage alterations, fittings, sewing, steaming, pressing, and spot cleaning to company standards; process special orders pickups and ensure first-quality merchandise. Support all cash wrap activities; process transactions accurately and contribute to a celebratory customer experience. Keep the alterations room clean and organized; perform duties as assigned by store management. Qualifications
High school diploma or equivalent. 1-2 years of retail experience in apparel or a specialty store environment. Prior sewing experience, preferably in bridal and/or special occasion production. Experience with a computerized POS system is a plus. Part Time Benefits Include
Rewarding environment and competitive pay Team bonus and early access to pay via Dayforce Wallet Generous team member discount after first pay period Vision care and supplemental insurances (critical illness, hospital indemnity, accidental injury) 401K program Discounts for identity protection, home and auto insurance, mobile services, and legal plans Pet insurance About David’s Bridal
We empower our customers and employees to stay true to their dreams, offering a diverse, inclusive workplace and a high standard of customer service in retail. We encourage applications from all qualified candidates and support accommodations during the application process. Legal and Employment Information
Disclaimer: This description highlights the general nature and level of work performed. It is not a comprehensive listing of duties and qualifications. Starting pay varies by position, location, training, and experience. The base pay range for this role is stated by location and may be adjusted based on internal equity and other factors. Application Notes
Referrals can increase your chances of interviewing. Get notified about new Tailor jobs in Richfield, MN.
#J-18808-Ljbffr