Hand Picked Hotels Ltd
Hand Picked Hotels was founded in 2001 by Julia Hands MBE. Hand Picked Hotels celebrates historic buildings, the English countryside, local food and wine, and invites guests to share in them. Today, the group features 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel offers an extraordinary location from Scotland to the Channel Islands, with views ranging from vast countryside to expansive beaches and lush woodlands. Dedicated to creating unique and enchanting stays, personalised service runs through the heart of every hotel. Each property shares the company values of family, individuality, community and care, with a team committed to aiming higher and delighting guests with magical experiences that provide a true escape from the everyday.
We are currently recruiting an experienced General Manager for Buxted Park Hotel, a glorious country hotel in Uckfield where Georgian styling meets modern comfort. The Grade II listed Palladian mansion, set in fine parkland, makes Buxted Park Hotel in East Sussex one of the region’s most renowned rural wedding venues. The award-winning 2 AA Rosette restaurant in Uckfield boasts an exquisite menu.
As the General Manager you will be responsible for providing inspirational and dynamic leadership to your colleagues at an exciting time in Hand Picked Hotels’ journey to be recognised as the leading British collection of exclusive hotels delivering exceptional personal service.
About the Role
As General Manager you will be fully accountable for exceeding guest expectations, delivering the financial goals and objectives alongside team management and development for the team.
As General Manager within Hand Picked Hotels you are expected to be innovative with excellent leadership skills and a well-rounded knowledge of managing all hotel operations alongside sales, revenue management and profit and guest satisfaction.
You will be involved in taking Buxted Park Hotel forward in line with Hand Picked Hotels’ future strategy and aspirations.
You will be responsible for inspiring, motivating, and developing your team to continually surpass guest expectations, while identifying and delivering new revenue streams and opportunities.
Leading from the front you will be an aspirational leader, who thrives on coaching and mentoring your team.
About you
To be considered for this role you must have current experience as a General Manager within a luxury country house or boutique hotel environment, with an excellent understanding of food and beverage and high-end weddings and events.
This role will suit an experienced General Manager or Hotel Manager with knowledge of the local area and a proven track record of building and fostering local engagement initiatives and relationships.
You must be able to demonstrate solid commercial acumen, with the ability to drive sales.
Be hands on and enjoy leading from the front and interacting with guests.
Have experience of business planning, developing and implementing new initiatives to drive sales while delivering a bespoke high-end guest experience.
You will have up-to-date knowledge of statutory obligations, including health and safety, compliance, and capex management.
A proven track record in people management, coaching and development and be an experienced innovator.
Proficient in hotel software, Excel and Office 365.
Company Benefits
A competitive salary package discussed at interview stage.
Company pension scheme with a generous employer contribution.
Life assurance.
Employee Assistance Program to support you with life’s challenges.
Company Sickness Scheme Benefit.
33 days including bank holidays.
Forward career progression, with access to in-house and external training programs, including apprenticeships and other recognised hospitality industry courses supported by the learning and development team.
Discounted colleague stays in our hotels and on food and drink.
Annual loyalty awards (e.g., afternoon teas and overnight stays).
Online retail discount platform offering savings with high street retailers and restaurants, plus a health and well-being platform.
Opportunity to form lifelong connections and be part of a team that celebrates diversity and inclusion.
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We are currently recruiting an experienced General Manager for Buxted Park Hotel, a glorious country hotel in Uckfield where Georgian styling meets modern comfort. The Grade II listed Palladian mansion, set in fine parkland, makes Buxted Park Hotel in East Sussex one of the region’s most renowned rural wedding venues. The award-winning 2 AA Rosette restaurant in Uckfield boasts an exquisite menu.
As the General Manager you will be responsible for providing inspirational and dynamic leadership to your colleagues at an exciting time in Hand Picked Hotels’ journey to be recognised as the leading British collection of exclusive hotels delivering exceptional personal service.
About the Role
As General Manager you will be fully accountable for exceeding guest expectations, delivering the financial goals and objectives alongside team management and development for the team.
As General Manager within Hand Picked Hotels you are expected to be innovative with excellent leadership skills and a well-rounded knowledge of managing all hotel operations alongside sales, revenue management and profit and guest satisfaction.
You will be involved in taking Buxted Park Hotel forward in line with Hand Picked Hotels’ future strategy and aspirations.
You will be responsible for inspiring, motivating, and developing your team to continually surpass guest expectations, while identifying and delivering new revenue streams and opportunities.
Leading from the front you will be an aspirational leader, who thrives on coaching and mentoring your team.
About you
To be considered for this role you must have current experience as a General Manager within a luxury country house or boutique hotel environment, with an excellent understanding of food and beverage and high-end weddings and events.
This role will suit an experienced General Manager or Hotel Manager with knowledge of the local area and a proven track record of building and fostering local engagement initiatives and relationships.
You must be able to demonstrate solid commercial acumen, with the ability to drive sales.
Be hands on and enjoy leading from the front and interacting with guests.
Have experience of business planning, developing and implementing new initiatives to drive sales while delivering a bespoke high-end guest experience.
You will have up-to-date knowledge of statutory obligations, including health and safety, compliance, and capex management.
A proven track record in people management, coaching and development and be an experienced innovator.
Proficient in hotel software, Excel and Office 365.
Company Benefits
A competitive salary package discussed at interview stage.
Company pension scheme with a generous employer contribution.
Life assurance.
Employee Assistance Program to support you with life’s challenges.
Company Sickness Scheme Benefit.
33 days including bank holidays.
Forward career progression, with access to in-house and external training programs, including apprenticeships and other recognised hospitality industry courses supported by the learning and development team.
Discounted colleague stays in our hotels and on food and drink.
Annual loyalty awards (e.g., afternoon teas and overnight stays).
Online retail discount platform offering savings with high street retailers and restaurants, plus a health and well-being platform.
Opportunity to form lifelong connections and be part of a team that celebrates diversity and inclusion.
#J-18808-Ljbffr