Verizon Communications is hiring: Retail Sales Associate in Charlotte

Location: 12910 Walker Branch RD, Charlotte, North Carolina

Job ID: R-1086194

Apply prior to the end date: October 29th, 2025

Overview

When you join Verizon, you’ll be part of a team focused on growth, innovation, and community impact. Our V Team is a community of people who listen, learn, and lead with integrity—where you can share ideas freely and grow your career.

What you’ll be doing

As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here’s what you can expect:

• Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

We’re hiring immediately! This isn't your typical entry-level retail position. Whether you’re just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you a total potential of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we’ve got you covered!

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions
• $2,500 stock grant per year, part of Verizon's Stock Together award program
• Sales recognition programs with incentives including travel, gifts, and other rewards
• Five weeks of paid time off (vacation, holidays, personal days)
• 8 weeks of paid parental leave for eligible new parents (up to 16 weeks with short-term disability)
• Up to $8K per year in tuition assistance
• Discounts up to 50% off on Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more

This position is a great way to jumpstart your career. One in five Verizon Retail employees moved laterally or promoted in 2024. You’ll be able to learn from our in-person new hire experience and award-winning training programs while elevating your career.

What we’re looking for

You’ll need to have:

• High school diploma or GED
• One or more years of relevant experience, demonstrated through work experience and/or military experience
• Willingness to work evenings, weekends, and holidays (schedule provided four weeks in advance)
• Openness to pick up additional shifts and earn more income, typically during summer months, November–December, and/or peak vacation periods

Even better if you have one or more of the following:

• Experience working in a commission-based environment
• Demonstrated sales experience communicating with customers to find solutions
• Customer service experience

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

After you apply

You may be required to take an assessment. It takes about 19 minutes to complete. If you’re selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.

Bilingual fluency in English and Spanish is preferred where required.

Where you’ll be working

In this worksite-based role, you’ll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career and in areas of your life outside of Verizon. Benefits include medical, dental, vision, disability coverages, life insurance, 401(k) with company match, stock programs, tuition assistance, and other incentives. Newly hired employees receive paid time off and other perks depending on role and tenure.

This is a commission-based position with the potential to earn more.

Other Locations

• Durham, North Carolina, +2 other locations

Grow your network while providing guidance to help our customers grow their businesses.

Stay in touch

We’d love to keep you in the loop. Sign up to become part of our network.