Inside Sales Representative Job at Eastern Metal Supply, Inc. in Charlotte

Are you a motivated sales professional with proven experience in the metals, steel, or aluminum industry? EMS is looking for a results-driven Inside Sales Representative to join our team and help us strengthen customer relationships while driving business growth.

What You’ll Do:

• Connect with new and existing customers to ensure top-notch service and build lasting partnerships.
• Prepare accurate quotes, contracts, and proposals with attention to detail.
• Identify customer needs and deliver tailored solutions.
• Generate and close leads through cold calling and proactive outreach.
• Maintain organized sales and call reports to track performance and opportunities.

What We’re Looking For:

• I ndustry experience in metals, steel, or aluminum is required.
• Proven track record in sales and customer service.
• Excellent communication skills—both written and verbal—with a talent for relationship-building.
• Strong organizational skills, detail orientation, and ability to prioritize effectively.
• Proficiency in Microsoft Word and Excel, plus strong math skills.
• A four-year college degree is preferred.

Why Join Us:

• Affordable and high-quality Health, Dental and Vision Insurance
• Monthly commission
• Tax advantaged Flexible Spending Accounts
• Company paid Life Insurance, LTD and AD&D
• Individual STD, Accident and Critical Illness policies
• 401k Plan with company match participants must be at least 18 years of age
• Competitive Wages, 7 Paid Holidays and 13 PTO Personal Time Off days
• Educational Tuition Reimbursement
• Free and confidential Employee Assistance Program and Work/Life Balance Services
• $1,000 Referral Bonus Program
• Paid volunteer time off
• Career advancement opportunities – we promote from within