United Services Automobile Association
Organization and Workforce Design Senior Consultant
United Services Automobile Association, Charlotte, North Carolina, United States, 28245
The **Org & Workforce Design Sr. Consultant** plays a key role in driving association-wide efforts to optimize structures, operating models, processes, and workforce capabilities. This role operates from macro to micro, shaping organization design to job architecture, role evolution, and skill strategy—influencing the future of work. A strategic thinker and systems implementer, the ideal candidate partners with senior leaders, HRBPs and cross-functional partners to drive agility and effectiveness. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.
**Job & Role Design (AI-Enabled)**
Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill prioritiesCollaborate with business leaders and HRBPs on designing organizational structures aligned with strategic objectives. Work with executives to improve team dynamics, decision-making, and collaboration.Utilize AI tools to analyze jobs, extract competencies, and support role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Conduct AI-powered skills gap analyses to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities.Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.Strong facilitation, consulting, and collaboration skills. Experience with AI tools for job analysis, skill mapping, and workforce planning. Experience in insurance and/or banking sectors. Experience with design thinking and agile methodologies. Exceptional communication and storytelling skills. Substantive change planning and execution experience. **Compensation range:**
The salary range for this position is: $114,080- $218,030**.** **USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).** **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.# **If you are an existing USAA employee, please use the internal career site in OneSource to apply.**# ## ## **Please do not type your first and last name in all caps.**## ## *Find your purpose. Join our mission.*USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.California applicants, please review our
here. #J-18808-Ljbffr
**Job & Role Design (AI-Enabled)**
Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill prioritiesCollaborate with business leaders and HRBPs on designing organizational structures aligned with strategic objectives. Work with executives to improve team dynamics, decision-making, and collaboration.Utilize AI tools to analyze jobs, extract competencies, and support role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Conduct AI-powered skills gap analyses to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities.Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.Strong facilitation, consulting, and collaboration skills. Experience with AI tools for job analysis, skill mapping, and workforce planning. Experience in insurance and/or banking sectors. Experience with design thinking and agile methodologies. Exceptional communication and storytelling skills. Substantive change planning and execution experience. **Compensation range:**
The salary range for this position is: $114,080- $218,030**.** **USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).** **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.# **If you are an existing USAA employee, please use the internal career site in OneSource to apply.**# ## ## **Please do not type your first and last name in all caps.**## ## *Find your purpose. Join our mission.*USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.California applicants, please review our
here. #J-18808-Ljbffr