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ServiceNet Inc.

Program Director Nexus Day Program

ServiceNet Inc., Greenfield, Massachusetts, us, 01301

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Benefits

401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Training & development Program Director - Nexus / Greenfield Day Program

Location:

Greenfield, MA Salary:

$50,000-$52,000 Schedule:

Mon-Fri 8a-4p About the Role At

ServiceNet , our mission is to empower individuals with disabilities to live full and meaningful lives. Through

social skills development, recreational activities, vocational training, and employment support , we focus on

friendships, inclusivity, and strength-based learning

while fostering community engagement. Our

day programs

provide a diverse range of activities, including

art, technology, music, social skills training, and community outings , while also offering

personal care assistance, individualized behavioral support, and medication administration

for individuals with higher support needs. We are seeking a

Program Leader

to oversee and develop programming for individuals with

developmental disabilities and autism, including those with complex behavioral and medical needs . This role involves

staff management, individualized participant support, program operations, and community engagement , ensuring a structured and inclusive environment where participants can

thrive, build skills, and gain independence . Key Responsibilities

Program Development & Oversight Implement

individualized day and vocational programs

tailored to participants’ abilities, medical needs, and behavioral goals. Integrate

therapeutic activities, behavioral interventions, and community-based opportunities

to enhance skill development. Provide

direct support for personal care and medication administration

as needed. Foster an

inclusive, structured environment

that promotes skill-building, dignity, and independence. Staff Management & Training Supervise and support

instructors, job coaches, and direct care staff , ensuring competency in

personal care assistance, behavioral support strategies, crisis intervention, and medication administration . Lead

regular team meetings

focused on individualized participant needs, best practices, and program strategies. Ensure

staff compliance with MAP (Medication Administration Program) regulations

and other licensing requirements. Participant Support & Individualized Services Oversee

individualized behavioral management plans

in collaboration with clinical and therapeutic teams. Ensure staff provide

hands-on personal care support

(hygiene, toileting, feeding, and mobility assistance). Participate in

Individual Service Plan (ISP) meetings

to align programming with participant goals. Program Operations & Compliance Oversee

daily scheduling, transportation coordination, and activity planning . Ensure

compliance with safety regulations, emergency procedures, and licensing requirements . Collaborate with

nursing staff and medical professionals

to oversee health-related concerns and medication administration. Community Engagement & Advocacy Serve as the

primary liaison

between the program, families, caregivers, and external partners. Advocate for increased opportunities in

vocational training, social engagement, and community participation

for individuals with higher support needs. Build relationships with

local organizations and businesses

to develop partnerships and employment opportunities. Budget & Resource Management Oversee

program expenses

while ensuring adequate resources for

adaptive equipment, hygiene supplies, and therapeutic materials . Work with the

Vice President of Vocational Services

to explore funding opportunities to enhance participant experiences. Crisis Intervention & Emergency Response Train staff in

de-escalation techniques

and behavioral management to maintain a

safe, structured

environment. Ensure staff are prepared to

handle medical emergencies, administer first aid, and coordinate with emergency services . Monitor and document

behavioral incidents

and facilitate appropriate follow-ups with caregivers and clinical teams. Professional Development & Program Growth Stay informed on

best practices in disability services, behavioral health, and person-centered care . Implement

training opportunities for staff

to enhance skills in

personal care, behavioral support, and clinical interventions . Continuously assess and refine program offerings to better meet

the evolving needs of participants . Minimum Requirements

Experience working with individuals with

developmental disabilities, autism, and complex behavioral needs

in a leadership role. Ability to

oversee a program

serving individuals with

significant support needs, including personal care assistance, medication administration, and behavioral management . MAP certification

preferred (or willingness to obtain). Minimum 2 years of supervisory experience

in a human services setting. Valid driver’s license, reliable transportation, and acceptable Motor Vehicle Record . CPR & First Aid certification

(or willingness to obtain). About ServiceNet

ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others. Join Us

Join us and become part of a caring community that helps others find joy and purpose. Apply today. Learn more about ServiceNet https://www.servicenet.org/ ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

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