Electrical Component Tester Job at Industrial Electric Mfg. (IEM) in Ashburn

Overview

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM has over 1.7 million square feet of manufacturing capacity, with $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets. The company delivers product quality, dependable service, and the flexibility to meet complex technical requirements at scale.

Purpose Of Position

The purpose of the Product Services Electrical Component Tester is to support the integrity and effectiveness of the Return Material Authorization (RMA) process by conducting accurate and timely testing of electrical components returned from Field Service operations. This role evaluates components such as breakers, meters, and controllers to determine defects and performance issues. Findings inform root cause analyses and assist in disposition decisions. The tester works with Product Services, Engineering, and Field Service teams to ensure testing data is captured and used to improve product reliability and service outcomes. Strong attention to detail, data entry proficiency, and the ability to operate in a fast-paced environment are essential.

Responsibilities

• Collaborate with Field Service Management, Engineering, and Quality teams to identify and prioritize electrical components requiring testing.
• Author and maintain standardized Operating Procedures and develop test scripts for consistent evaluation of electrical components.
• Perform wiring checks, visual inspections, and basic troubleshooting prior to testing.
• Set up and connect equipment for testing, ensuring correct configuration in accordance with safety and procedural guidelines.
• Conduct functional testing of electrical components and document findings related to performance, root cause analysis, and final disposition.
• Complete required documentation, including Material Review Reports (MRR), Corrective Action Reports (CAR), and other testing logs or quality records.
• Participate in the Material Review Board (MRB) process to support decision-making related to defective or returned materials.
• Develop and track KPIs to evaluate testing effectiveness, timeliness, and quality.
• Manage movement of materials through the testing workflow and maintain communication across departments.
• Identify opportunities to improve testing procedures, tools, and documentation to enhance efficiency.
• Maintain calibration schedules and preventative maintenance for test bench equipment, meters, and measurement tools used in FS-PS testing.
• Assist with periodic audits of Field Service testing equipment to ensure compliance and readiness.
• Perform other duties as assigned by management.

Competencies

• Electrical Knowledge & Technical Interpretation: Understanding of electrical theory and components (breakers, transfer switches, transformers, meters, PLCs) and the ability to interpret electrical diagrams, safety protocols, and communication protocols (e.g., Modbus, TCP/IP).
• Safety & Attention to Detail: Maintains a safety-conscious approach and documents results accurately to support analysis and hazard prevention.
• Communication & Collaboration: Communicates findings effectively and collaborates with Field Service, Engineering, Quality, and Production teams.
• Technical & Digital Proficiency: Proficient with ERP systems and common software tools (Excel, Word, PowerPoint) for documenting test outcomes and tracking materials.
• Problem Solving & Analytical Thinking: Identifies failure causes, recommends corrective actions, and supports continuous improvement.
• Independence & Adaptability: Works independently and in teams, adapting to shifting priorities and demonstrating initiative.
• Organization & Time Management: Manages tasks to meet testing schedules and support operational efficiency.

Education And Experience

• High school diploma or GED required.
• Minimum of 1 year of experience testing electrical components (breakers, meters, controllers, or similar equipment).
• Hands-on experience with diagnostic testing in a Quality Control (QC) or Return Material Authorization (RMA) process.
• Proficiency in Microsoft Excel, Outlook, and PowerPoint.
• Experience with inventory management systems such as Infor or Oracle preferred.
• Strong problem-solving skills and attention to detail, particularly in logistics and materials coordination.
• Excellent organizational skills with the ability to prioritize tasks and multitask in a fast-paced setting.
• Ability to work independently while contributing to a team.
• Strong verbal and written communication skills across departments and with external vendors.

Physical/Mental/Environmental

Physical Demands: Sitting (70%), Walking/Standing (30%). Lifting up to 25 lbs. Vision: prolonged close work on a computer screen. Travel: occasional travel up to 25% to IEM regional field offices and vendor sites. Mental Demands: interpret, analyze, research, and handle multiple tasks simultaneously. Environment: climate-controlled office and warehouse space.

Why Join IEM

At IEM, you’ll join engineers, makers, and problem-solvers tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven and collaborative, you’ll have the opportunity to make an impact and help us achieve great things.

Learn more about IEM at https://www.iemfg.com or view a snapshot of our benefits at https://www.iemfg.com/careers

Non-Discrimination

IEM does not discriminate against any applicant based on any characteristic protected by law.

Privacy

Information collected and processed as part of your IEM Careers profile and any job applications is subject to IEM's Workforce Member Privacy Policy.

Job Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Engineering and Information Technology
• Industries: Manufacturing