Overview
Data Support Analyst is a hybrid role in the Platform Operations department with in-office work required at our Berwyn, PA office location.
Envestnet at a glance
Envestnet transforms how financial advice is delivered through connected technology, advanced insights, and asset management solutions, backed by industry-leading service and support. Since 1999, Envestnet has supported trillions in platform assets, serving over a hundred thousand financial advisors. The company serves a wide range of banks, wealth management and brokerage firms, and over 500 of the largest RIAs with its wealth management platform and solutions to drive business growth and better client outcomes.
Envestnet’s Strategy
- Deliver the industry-leading wealth management platform, powered by advanced data and insights.
- Leverage scale and efficiencies to serve client needs comprehensively.
- Enable financial advisors to deliver more holistic advice in a connected environment.
Job Summary
The primary responsibilities are to follow instructions from internal parties and departmental procedures to build, maintain, and quality-control review portfolio data. This role will also support the administration of product and benchmark information, provide external and internal client support, and partner with third-party data-providing vendors such as Morningstar. Responsibilities include onboarding new managers and products to the platform.
Job Responsibilities
- Implement/build new investment products based on instructions from internal client-facing teams within the timeframes outlined in service level agreements.
- Maintain/edit products as required.
- Communicate with money management firms and data providers to collect and maintain data.
- Communicate with new money management firms to obtain onboarding information for the platform.
- Perform daily duties, including problem resolution using established procedures and precedents.
- Escalate issues to the Senior Product Data Analyst or Supervisor and assist with solving issues that lack procedures or precedents.
- Research and resolve intermediate-level issues within established work processes.
- Participate in root cause analyses to correct or prevent deviations in processes and workflows.
- Establish and maintain strong cooperative relationships with internal departments to resolve problems and/or errors.
- Support scorecard goals and objectives.
- Participate in special projects as assigned, including occasional weekend projects. Coordinate with team members and the Supervisor for back-up coverage.
- Adhere to Envestnet policies on legal, compliance, risk, business continuity and administration, including timely completion of training and testing.
- Understand and support Envestnet’s established corporate practices, policies, internal controls, and procedures to create value or minimize risk.
Required Qualifications
- College degree or equivalent working experience required.
- Working knowledge of the securities industry and various types of investment vehicles.
- Intermediate understanding of quality control methods is desirable.
- Highly organized with strong attention to detail and ability to work under pressure.
- Ability to critically analyze information and make recommendations.
- Ability to adjust to changing priorities and work as a team with collaborative decision-making.
- Professionalism and diplomacy when working with a variety of personalities.
- Flexible, well-organized, and able to complete multiple tasks to meet deadlines.
- Practical reasoning capacity and judgment.
- Strong written and verbal communication skills.
- Strong math skills.
- Proficient with Microsoft Word, Excel, and PowerPoint.
Envestnet
- Be a member of an innovative, industry-leading financial technology company.
- Competitive compensation/total reward packages including health benefits, PTO/VTO, 401K with company match, annual bonuses, parental stipend, tuition reimbursement, student debt program, charitable match, and wellness program.
Envestnet is an Equal Opportunity Employer.
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