Receptionist Job at Foundation Partners Group in Largo

Overview

Receptionist role at Foundation Partners Group, located at A Life Tribute Funeral Care in Largo, Florida. The Receptionist is focused on supporting the Administrative Assistants at a location. The Receptionist is the first point of contact for inbound telephone inquiries and office visitors/guests, including receiving and relaying messages/telephone calls from internal and external sources, greeting guests/visitors, documenting information, responding to routine inquiries on office location, hours of operation, telephone numbers, e-mail, and website addresses.

Responsibilities

• Answers phones and fields questions with appropriate phone etiquette and compassion
• Greets and interacts with customers, handling inquiries and directing them according to specific needs
• Receives and relays messages/telephone calls from internal and external sources
• Completes filing for documents and case files
• Participates in weekly updates with the supervisor to share and exchange resources and to ensure goals are met
• Ensures office area is presentable and maintains office equipment as necessary; maintains and orders office supplies routinely

Requirement & Qualifications

• High school diploma or the equivalent
• A basic understanding of and the ability to use various forms of technology and communications, i.e., online portals, social media, email, live webinars, text, and phone
• Minimum of one year of work experience in an office environment of a small business – the funeral industry is preferred
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong communication and grammatical skills, with the ability to proof work
• High attention to detail and accuracy, with excellent follow-up skills
• Must be able to talk, listen and speak clearly on the telephone and in-person
• Ability to lift to 50lbs safely and walk, stand, and sit for long periods

Team Member Benefits Include

• Entry-level and experienced professionals; students, and veterans – we offer complete career paths regardless of your career and life stage
• Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve
• Competitive salaries and performance incentives
• Team member referral program
• Medical, dental, prescription, and vision insurance
• Vacation, sick, and holiday pay
• 401k with company match
• Company-paid life insurance, long-term disability, and short-term disability