VITAS Healthcare is hiring: Receptionist in West Palm Beach

Overview

The receptionist is responsible for answering incoming telephone calls, determining purpose of callers, and forwarding calls to appropriate personnel or department. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Answers questions about organization and provides callers with address, directions, and other information. Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Monitors visitor access and issues passes when required. Performs other clerical duties as needed, such as filing, photocopying, and collating.

Responsibilities

• Answer incoming telephone calls and determine the purpose of callers.
• Forward calls to appropriate personnel or department; take and deliver messages or transfer calls to voicemail when necessary.
• Provide information about the organization, directions, and other inquiries.
• Greet on-site visitors, determine the nature of business, and announce visitors to appropriate personnel.
• Monitor visitor access and issue passes when required.
• Perform other clerical duties as needed (e.g., filing, photocopying, collating).

Qualifications

• Qualified candidates must have one to three years prior relevant experience.
• Ability to work on various assignments simultaneously and communicate tactfully, verbally and in writing with all levels of employees and visitors.
• Working knowledge of computers, internet access, and the ability to navigate within an automated system as well as a variety of software packages such as Outlook, Excel and Word.

Education

• High school graduate or equivalent.

Special Instructions to Candidates

• EOE/AA M/F/D/V