Colwen Management Inc is hiring: PM Lobby Attendant - Hampton Inn Lewiston-Aubur

Overview

Hampton Inn Lewiston-Auburn, a Colwen Hotels Property, is seeking a friendly and detail oriented PM Lobby Attendant to join our team. In this position you will be responsible for maintaining the cleanliness and appearance of the hotel public areas and providing assistance to the housekeeping team with stocking and delivery of supplies. To be successful in this role, you should be able to manage various tasks daily to ensure great customer service and that our operations run smoothly.

Locations: Hampton Inn Lewiston-Lewiston-Auburn, 15 Lincoln Street, Lewiston, ME 04240, USA.

Responsibilities

• Receive list of assignments and/or shift checklist from MOD and prioritize items
• Respond promptly to requests from guests and other departments
• Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned work areas
• Clean and maintain the exterior of hotel including sidewalks, awning poles, signage and hotel entrance
• Deep cleaning of assigned areas of hotel including shampooing of rooms and public area carpets, window washing, light fixtures and guest elevators
• Clean and maintain back of house area including employee break room, executive offices, hotel laundry area and employee restroom
• Dust, polish furniture and remove marks /stains from walls and furnishing
• Remove all trash, dirty linens, towels and room service items from public areas
• Vacuum carpets and clean floors
• Deliver items to guest rooms upon request from front desk
• Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
• Clean guest rooms on occasion
• Notify maintenance department of needed maintenance or repairs
• Clean and set up function /meeting rooms according to function sheets
• Move and arrange furniture, turn mattresses
• Empty trash receptacles and transport trash to dumpster
• Take found items to designated lost and found area
• Provide support to room attendants
• Perform other duties as assigned

Qualifications

• Proven experience as a cleaner or housekeeper preferred
• Perform consistent work at the highest standard
• Remain discreet and respect privacy of guests
• Work quickly without compromising quality
• Ability to work with little supervision and maintain a high level of performance
• Excellent customer service skills, pleasant and friendly
• Detail oriented and thorough
• Willingness to work rotational 7-day work cycle, including evenings, weekends, and holidays

Benefits

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer